FaceTime on MacBook: Cannot make cellular calls but can receive them

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Level 1

8 points

FaceTime on MacBook: Cannot make cellular calls but can receive them

Hello All,

I am unable to make cellular calls using my iPhone via the FaceTime app on my MacBook Pro. I am however, able to receive and answer calls on my MacBook Pro which were originally routed to my iPhone number. I have confirmed i am on the same wifi network, I have also tried on various wifi networks. I also have the check box "Calls from iPhone" checked on my MacBook Pro. I have logged in and out of my FaceTime account on all my devices and reset my network settings on both my iPhone and MacBook Pro. A "Genius" also tried to help me with no success.

Any suggestions?

MacBook Pro with Retina display, iOS 9.3.1

Posted on Apr 29, 2016 10:38 AM

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Answer 1

Best reply

Linc Davis

Level 10

209,547 points

May 1, 2016 4:34 AM in response to BeaniePup

If the built-in application firewall is on, please turn it off. In case you're worried about the implications of this step, the firewall generally serves no purpose when you're on a private network behind a router.

If you've installed any third-party "firewall," "security," or "anti-virus" software, remove it according to the developer's instructions. All such software is worse than useless.

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Answer 2

BeaniePup Author

Level 1

8 points

May 1, 2016 4:34 AM in response to Linc Davis

Thank You! I found you can also leave the Firewall on, and just allow incoming connections from the FaceTime application.

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