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the screen moves down by itself

Hi

I have an Imac 27. for some reason the monitor/computer moves down and I have to tilt it up again, is there a way I can lock it in place?

iMac, OS X Yosemite (10.10.1)

Posted on Apr 29, 2016 10:13 AM

Reply
1 reply

Apr 29, 2016 2:25 PM in response to John Hough

I have had the same problem. Apparently, the hinge is broken


I took the computer to an authorized service provider. Although my computer was out of warranty coverage, they fixed if free of charge because the component in question was in a recall program, as apple recognised it as defective.


The outcome was actually very satisfying, however I cannot say the same about how Apple did not give this information when i first contacted support.


Mine is a 2012 27" iMac. Check with the nearest authorized service provider whether your computer is also covered by the recall program

the screen moves down by itself

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