Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i forget my sync password how can i find it?

I forget my sync password how can I find it?

Posted on Apr 29, 2016 2:00 PM

Reply
3 replies

Apr 30, 2016 1:43 PM in response to zulfikarfromtottenham

If you can't remember it you won't be able to turn off the encryption or restore to that backup : About encrypted backups in iTunes - Apple Support


You can't use an encrypted backup if you don't have the password.

When you try to use a backup, you might see a message saying "The password you entered to unlock your backup was incorrect." This message means that the iTunes encryption option was turned on in the past by:

  • Yourself
  • Someone who set up your device or transferred your data to a new device
  • An installed profile (for business or education devices). If you're using an installed profile, contact your system administrator.

If you don't have your password:

  • If someone else set up your device, check with them for the password.
  • Try using an iCloud backup instead. If you don't have an iCloud backup, you can make one.
  • If it's still relevant, try using an older iTunes backup.

i forget my sync password how can i find it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.