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Possible lost apple id

Hi, I can't access my apple id.


When I type in my password, it says it is wrong, but I can't remember changing my password.


Then, when I go to account recovery, it asks me for a verification code from my trusted device, which I can give as I still have access to my trusted device.


BUT then it asks me to verify my card nr and it says my security code (the 3 digits on the back of the card) is wrong and I dont know how this can be as I have the card right in front of me in my hand and surely I would not have been able anything from itunes unless these details were correct!


It says that "account recovery"is in process and it will take a few days and I will be contacted on my trusted device.


The problem is that I do not have access to my apple id email any more.


Does anyone know if my account will be lost forever?

iPhone 6, iOS 9.3.1

Posted on Apr 29, 2016 2:47 PM

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Possible lost apple id

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