Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes searches for but won't load iPhone apps

After recent update, iTunes on my iMac goes into an eternal "search" for the app screens on my iPhone 6. It never finds them and just continues show the little search whirlly thing in action. I have the the most recent version of iTunes and both my iMac and iPhone are fully updated. Interestingly iTunes does show my iPhone's music, books, movies, etc., but not my apps -- and it simply will not stop searching for my apps/app screens. This means I can't reconfigure my iPhone screens on my iMac via iTunes and I am reluctant to sync or back up for fear that it will wipe the apps from my phone. I have closed and reopened iTunes, rebooted both phone and iMac. Any helpful suggestions appreciated.

iPhone 6s, iOS 9.3.1, iTunes 12.3.3

Posted on Apr 29, 2016 5:52 PM

Reply
1 reply

iTunes searches for but won't load iPhone apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.