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All replies
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Helpful answers
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Apr 29, 2016 6:43 PM in response to AVY128by léonie,Have a look at this page: If you forgot the answers to your Apple ID security questions - Apple Support
if the rescue email does not work you will need the Help of Apple Support, as described here:
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
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Apr 29, 2016 8:05 PM in response to léonieby AVY128,before post my request I tried to do as described under that link, however there no "Change Questions" option in in the Security section.
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Apr 29, 2016 9:17 PM in response to AVY128by léonie,If you cannot access your account this way, you need to give Apple Support a call. Contact the account security team using the contact information on this page: https://support.apple.com/en-us/HT204169