Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Recent calls list skipping weeks

Hello all:


Not sure if anyone has come across this but I noticed since upgrading my iPhone 6plus to ios9 that my recent call list will save the past 5 days of calls then skip a whole week.


Is this something that I.can.fix in settings or something.


Thanks

iPhone 6 Plus, iOS 9.0.1

Posted on Apr 29, 2016 10:09 PM

Reply
Question marked as Best reply

Posted on May 1, 2016 1:29 PM

Howdy psquillace,


It sounds like there's an issue with Recents not being updated on your iPhone 6 Plus since updating to the latest version of iOS. A quick and easy troubleshooting tip that may be able to resolve this issue is restarting the iPhone as shown here:

Restart your iPhone, iPad, or iPod touch - Apple Support


If that doesn't resolve the issue, try restoring your iPhone as described here:

Restore your device from an iCloud or iTunes backup - Apple Support


Take care.

5 replies
Question marked as Best reply

May 1, 2016 1:29 PM in response to psquillace

Howdy psquillace,


It sounds like there's an issue with Recents not being updated on your iPhone 6 Plus since updating to the latest version of iOS. A quick and easy troubleshooting tip that may be able to resolve this issue is restarting the iPhone as shown here:

Restart your iPhone, iPad, or iPod touch - Apple Support


If that doesn't resolve the issue, try restoring your iPhone as described here:

Restore your device from an iCloud or iTunes backup - Apple Support


Take care.

Aug 9, 2016 7:08 AM in response to psquillace

DOes anyone have any insight on this. So far it's affecting two of the four phones on my plan.


This is what I have tried:

  • Restarting my phone, hard and soft reset
  • signed out and into iCloud on the phone
  • restoring my phone from a back up
  • REstoring as a brand new phone (annoying)
  • Searching online solutions have nothing on this other than moving your database or something for iPhone 5


Any help on this would be greatly appreciateD.

Recent calls list skipping weeks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.