HT201569: If your iPhone, iPad, or iPod touch won't charge
Learn about If your iPhone, iPad, or iPod touch won't chargeQ: My iPod from 2012 has some dried gummy yoghurt in the charging port, covering the metal contacts, and preventing the tip of the ch ... My iPod from 2012 has some dried gummy yoghurt in the charging port, covering the metal contacts, and preventing the tip of the charging cable from being inserted. Any advice on what to do, or 'not to do' to clean it out? more
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Helpful answers
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May 1, 2016 9:04 AM in response to DMW108by joe_7399,Greetings DMW108,
Thanks for using the Apple Support Communities!
I understand from your post that your iPad has what seems to be some damage to the charging port on your iPad. To move forward, I suggest having your iPad evaluated at an Apple Retail Store or Apple Authorized Service Provider.
Information on having your iPad evaluated can be found in the following link.
Apple - Support - Service Answer Center
Have a great day!
