ianinbc

Q: Mountain Lion Extremely slow after new install on zeroed SDD and new RAM. Hardware checks OK

My 9,2 MacBook developed the spinning beachball. Thinking the HDD was failing I installed a new SDD & formatted (correctly for boot partition). No change - (takes 17 hours to reinstall Mountain Lion on a 10Gb/s link). Hardware checks OK using Mac's net facility. Swapped out the RAM just in case. No change.

 

It seems to be a hardware problem, but I am stymied that the apple diagnostic doesn't see it.

Mac mini, Mac OS X (10.7.4)

Posted on Apr 29, 2016 9:04 PM

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Q: Mountain Lion Extremely slow after new install on zeroed SDD and new RAM. Hardware checks OK

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  • Helpful answers

  • by BobHarris,Apple recommended

    BobHarris BobHarris Apr 30, 2016 7:41 AM in response to ianinbc
    Level 6 (19,479 points)
    Mac OS X
    Apr 30, 2016 7:41 AM in response to ianinbc

    If possible, you should make an Apple Store Genius Bar appointment for an evaluation.  The evaluation is free.  Any repairs you authorized will of course cost.

     

    One thing I've seen occasionally is a bad SATA cable.  But I think that is a long shot.

     

    Have you tried booting from an external disk?  It will not be as fast as a working internal drive, but from what you are saying, it should be a lot faster if (AND ONLY IF) your problem is related to the internal disk.  It is a way to isolate possible disk problems from other aspects of your Mac.

  • by Eric Root,

    Eric Root Eric Root Apr 30, 2016 7:48 AM in response to ianinbc
    Level 9 (71,615 points)
    iTunes
    Apr 30, 2016 7:48 AM in response to ianinbc

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by ianinbc,

    ianinbc ianinbc Apr 30, 2016 11:50 AM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Apr 30, 2016 11:50 AM in response to Eric Root

    Here is EtreCheck's picture. It took a very long time to load and run it.

    Apple's hardware diagnostic comes up with no problems.

     

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-04-30 10:40:26

    Download EtreCheck from https://etrecheck.com

    Runtime 5:06

    Performance: Below Average

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 663

     

    Video Information:

        Intel HD Graphics 4000 - VRAM: 512 MB

            Color LCD 1280 x 800

     

    System Software:

        OS X Mountain Lion 10.8.5 (12F45) - Time since boot: about 3 hours

     

    Disk Information:

        OWC Mercury Electra 6G SSD disk0 : (480.1 GB) (Solid State - TRIM: No)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            MacBook SSD (disk0s2) / : 479.24 GB (468.07 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-8A8   ()

     

    USB Information:

        Microsoft Microsoft® 2.4GHz Transceiver V2.0

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:

        Mac App Store and identified developers

     

    System Launch Agents:

        [not loaded]    3 Apple tasks

        [loaded]    119 Apple tasks

        [running]    20 Apple tasks

     

    System Launch Daemons:

        [not loaded]    58 Apple tasks

        [loaded]    133 Apple tasks

        [running]    42 Apple tasks

     

     

    Other Apps:

        [running]    [0x0-0x48048].com.etresoft.EtreCheck

        [loaded]    348 Apple tasks

        [running]    97 Apple tasks

     

    Internet Plug-ins:

        QuickTime Plugin: 7.7.1 (2016-04-30)

        JavaAppletPlugin: 14.6.0 - SDK 10.8 (2016-04-30) Check version

     

    3rd Party Preference Panes:

        None

     

    Time Machine:

        Time Machine not configured!

     

    Top Processes by CPU:

             9%    mds

             8%    mdworker(4)

             6%    fontd

             4%    WindowServer

             1%    Dock

     

    Top Processes by Memory:

        225 MB    helpd

        131 MB    WebProcess

        115 MB    Safari

        82 MB    mds

        37 MB    WindowServer

     

    Virtual Memory Information:

        1.89 GB    Free RAM

        2.11 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information:

        Apr 30, 2016, 07:11:00 AM    Self test - passed

  • by Eric Root,

    Eric Root Eric Root May 1, 2016 8:01 AM in response to ianinbc
    Level 9 (71,615 points)
    iTunes
    May 1, 2016 8:01 AM in response to ianinbc

    It doesn't appear to be software related. Bob's suggestion to visit an Apple Store is probably the answer.