Computer Keeps Restarting Randomly (10.10.3, 10.10.5)

Question

Computer Keeps Restarting Randomly (10.10.3, 10.10.5)

Long story short, the other day I updated from 10.10.3 to 10.10.5 and it randomly restarts itself sometimes giving errors on screen after restarts and sometimes not. (Luckily, I have a back up from time machine on an external.)

I command+r and tried to reinstall from my TM backup and my hard drive wasn't there. Turns out my hard drive failed which force me to buy an OWC Aura G6 1TB. Used TM to go back to 10.10.3 and it still resets itself randomly.

Will updating to el captain fix this problem?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)

Posted on Apr 29, 2016 11:41 PM

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Answer 1

ManSinha

Level 6

12,171 points

Apr 30, 2016 11:25 AM in response to trackforlife7

See if this helps

Reset the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support

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Answer 2

May 1, 2016 10:29 AM in response to ManSinha

I tried resetting the SMC and PRAM and still didn't work. Currently my Mac's screen won't show after turning it back on. The keys are lit, but nothing on the screen. At this point I'm lost.

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Answer 3

Allan Jones

Level 9

68,690 points

May 1, 2016 10:41 AM in response to trackforlife7

Apple has likely introduced over 100 variants and sub-models of the MacBook Pros since its introduction in 2006. What exact MBP sub-model do you have? Some have known video issues and may qualify for out-of-waranty repair at no cost to you. If you do not know, find the serial number:

How to find the serial number of your MacBook Pro - Apple Support

and enter it into this Apple support page to find the exact sub-model:

https://checkcoverage.apple.com/

Please let us know what you find.

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Answer 4

May 1, 2016 11:05 AM in response to Allan Jones

My model number is C0*******FT1. I tried turning it on in safe mode and so far so good. Anytime I try to use final cut pro and Photoshop it restarts it's self after a few minutes of use with the programs.

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Answer 5

May 7, 2016 11:18 AM in response to trackforlife7

My computer keeps resetting itself. Should I consider updating to the newest OS X?

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