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I have an Apple TV 4 and I find that any of the movies I get from iTunes (rent or buy) have the audio half a second behind the video so it's out of synch. I don't see the same problem when using Netflix or BBC iPlayer. Has anyone got any ideas? Thanks in advance for any help!
MacBook Pro with Retina display, OS X El Capitan (10.11.4)
How are you hearing the sound? There may be a delay in your soundprocessing chain. Please describe how the audio gets from ATV to the speakers.
Thanks for getting back to me - apologies for not stating this originally! I'm not using external speakers - just through my TV (LG 37LH4010-ZD). I don't get the issue when watching regular TV/Blu-ray/Netfix via Apple TV.
I have tried using a sounder too (with optical connection to the TV) but I had the same issue with that too.
Just to check, what is your tvOS version? The latest is 9.2, which has been out for just over a month. If you are already using the latest, you should report this at http://www.apple.com/feedback/appletv.html
If you're not current, you should update and see if that helps.
Also, what are your ATV audio settings? You might try setting it to Stereo, if it's not already. I'm just wondering if the TV is receiving 5.1 audio and working to downmix it. You might also check for any audio options in your TV setup.
Thanks Diana - you solved it! Yes I'm on 9.2 but setting the audio to 'Stereo' (as opposed to 'Best available') did the trick. Thanks ever so much for sharing you r knowledge! All the best
iTunes movies out of synch
