Q: I am itunes to activate an iphone 5c and am being asked to enter an apple ID, but when i enter my Apple ID itunes tells me that i cannot use my Apple ID to activate the phone. kindly help me activate this phone.

I am itunes to activate an iphone 5c and am being asked to enter an apple ID, but when i enter my Apple ID itunes tells me that i cannot use my Apple ID to activate the phone. kindly help me activate this phone.

iPhone 5c

Posted on Apr 30, 2016 3:46 AM

I have this question too

Q: I am itunes to activate an iphone 5c and am being asked to enter an apple ID, but when i enter my Apple ID itunes tells me that i ... more

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by Jason L,

Jason L May 1, 2016 1:52 PM in response to kayprah
Community Specialists

May 1, 2016 1:52 PM in response to kayprah

Hey kayprah,
Welcome to Apple Support Communities.

If I understand correctly, there's an issue activating your iPhone 5c with your Apple ID information. Try taking a look at the article below which provides troubleshooting tips that should help you resolve the issue activating your device.
If you can't activate your iPhone - Apple Support

Take care.
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Q: I am itunes to activate an iphone 5c and am being asked to enter an apple ID, but when i enter my Apple ID itunes tells me that i cannot use my Apple ID to activate the phone. kindly help me activate this phone.

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by Jason L,

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