Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Brand new MacBook Pro Retina 13' freezes at least a few times a day.

I bought a new MacBook Pro Retina about a month ago (Early 2015, 13 inch, 2.9 Core i5, 512gb hard drive, OS X El Capitan latest update). The day after I bought it, it started freezing out of nowhere. This happened at least a couple times a day and in any random situation (watching a video on YouTube, browsing the web, sending an email, etc), if I had music on it kept running but the computer was completely unresponsive, I can't even open force quit. After a few seconds the trackpad stopped working (meaning I couldn't hear a click when I pressed it). In many of the times I had to press the power button to turn the computer off and turn it on again, a few times I left the computer running just to see if it unfreezes but it restarted all by itself. This kept happening for two weeks so I did pretty much everything to see what was the problem: I installed the latest update of OS X from scratch (I did not use Time Machine or any kind of backup), I did both SMC and PRAM resets, ran Apple Diagnostics and passed with flying colors but the problem kept happening.


I got tired of it and went to Best Buy (where I bought the MBP) to explain them what was going on. They didn't ask any questions and just replaced my computer for a new one. I was kind of happy about it but it happened again to the new computer. I thought it was something related with Flash Player, but many of the times the computer has frozen I wasn't even using Flash Player. I have reinstalled every single third party app from scratch (Office, Flash Player, VLC, Spotify, Chrome, Firefox) but nothing.


Does anyone with the same MBP specs (or any MBP retina) have the same problem with theirs? I'm seriously losing my mind here, I don't know what to do. I spent almost $1800 on a computer that freezes a couple times a day :/

MacBook Pro with Retina display, OS X El Capitan (10.11.4), null

Posted on Apr 30, 2016 6:32 AM

Reply
4 replies

Apr 30, 2016 9:49 AM in response to nicolasdeppe

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Enter "BOOT_TIME" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.

If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

May 1, 2016 8:07 AM in response to Linc Davis

Step 1:

01/05/16 00:00:01,031 SubmitDiagInfo[388]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object

01/05/16 00:00:01,089 diagnostics_agent[283]: AutoSubmitPreference is 0

01/05/16 00:00:01,091 diagnostics_agent[283]: AutoSubmitPreference is 0

01/05/16 00:00:01,095 SubmitDiagInfo[388]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object

01/05/16 00:00:16,535 Safari[354]: KeychainGetICDPStatus: keychain: -25300

01/05/16 00:00:16,535 Safari[354]: KeychainGetICDPStatus: status: off

01/05/16 00:04:06,543 DataDetectorsDynamicData[375]: Could not launch query, mds might have an issue

01/05/16 00:04:30,000 kernel[0]: ignored is_io_service_close(0x10000042c,IOHIDParamUserClient)

01/05/16 00:04:30,000 kernel[0]: ignored is_io_service_close(0x10000042c,IOHIDParamUserClient)

01/05/16 00:04:30,000 kernel[0]: ignored is_io_service_close(0x10000042c,IOHIDParamUserClient)

01/05/16 00:04:30,000 kernel[0]: ignored is_io_service_close(0x10000042c,IOHIDParamUserClient)

01/05/16 00:04:33,584 Safari[354]: KeychainGetICDPStatus: keychain: -25300

01/05/16 00:04:33,584 Safari[354]: KeychainGetICDPStatus: status: off

01/05/16 00:04:35,734 com.apple.WebKit.WebContent[372]: [00:04:35.733] fragManifold_PushBytes signalled err=-16046 (kFigManifoldError_UnexpectedInitData) (Second 'ftyp' atom encountered) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/FormatHandlers/Movie/FigMovieFragmentManifold.c line 1680

01/05/16 00:04:43,833 syncdefaultsd[395]: accountsd has been removed from syncing apps.

01/05/16 00:05:56,000 syslogd[40]: ASL Sender Statistics

01/05/16 00:07:06,646 DataDetectorsDynamicData[375]: Could not launch query, mds might have an issue

01/05/16 00:07:27,965 Safari[354]: KeychainGetICDPStatus: keychain: -25300

01/05/16 00:07:27,965 Safari[354]: KeychainGetICDPStatus: status: off

01/05/16 00:10:24,186 Safari[354]: KeychainGetICDPStatus: keychain: -25300

01/05/16 00:10:24,186 Safari[354]: KeychainGetICDPStatus: status: off

01/05/16 00:11:22,599 DataDetectorsDynamicData[375]: Could not launch query, mds might have an issue

01/05/16 00:11:30,329 DataDetectorsDynamicData[375]: Could not launch query, mds might have an issue

01/05/16 00:11:30,335 DataDetectorsDynamicData[375]: Could not launch query, mds might have an issue

01/05/16 00:12:06,093 watchdogd[225]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

01/05/16 00:12:11,117 SubmitDiagInfo[388]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object

01/05/16 00:12:11,120 SubmitDiagInfo[388]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object

01/05/16 00:12:11,122 watchdogd[225]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)

01/05/16 00:12:31,140 watchdogd[225]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

01/05/16 00:12:31,000 kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired

01/05/16 00:12:32,142 watchdogd[225]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)

01/05/16 00:12:56,273 watchdogd[225]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

01/05/16 00:12:57,274 watchdogd[225]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)

01/05/16 00:13:21,400 watchdogd[225]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

01/05/16 00:13:46,495 watchdogd[225]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

01/05/16 00:14:11,559 watchdogd[225]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

01/05/16 00:14:36,635 watchdogd[225]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

01/05/16 00:14:52,000 kernel[0]: Setting BTCoex Config: enable_2G:1, profile_2g:0, enable_5G:1, profile_5G:0

01/05/16 00:14:52,879 AirPlayUIAgent[277]: 2016-05-01 12:14:52.878817 AM [AirPlayUIAgent] BecomingInactive: NSWorkspaceWillSleepNotification

01/05/16 00:14:52,880 CommCenter[236]: Telling CSI to go low power.

01/05/16 00:14:52,918 sharingd[248]: 00:14:52.918 : BTLE scanner Powered Off

01/05/16 00:14:52,919 sharingd[248]: 00:14:52.919 : BTLE scanner Powered Off

01/05/16 00:14:52,986 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd7fd80>: notification observer: com.apple.iChat notification: __CFNotification 0x7fdcdbd75380 {name = _NSDoNotDisturbEnabledNotification}

01/05/16 00:14:52,999 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd7fd80>: NC Disabled: NO

01/05/16 00:14:52,999 sharingd[248]: 00:14:52.998 : Purged contact hashes

01/05/16 00:14:52,999 sharingd[248]: 00:14:52.998 : Discoverable mode changed to Off

01/05/16 00:14:52,999 sharingd[248]: 00:14:52.999 : BTLE scanning stopped

01/05/16 00:14:53,003 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd7fd80>: DND Enabled: YES

01/05/16 00:14:53,003 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd7fd80>: Updating enabled: NO (Topics: (

))

01/05/16 00:14:53,003 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd07e40>: notification observer: com.apple.iChat notification: __CFNotification 0x7fdcdbd03f10 {name = _NSDoNotDisturbEnabledNotification}

01/05/16 00:14:53,008 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd07e40>: NC Disabled: NO

01/05/16 00:14:53,012 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd07e40>: DND Enabled: YES

01/05/16 00:14:53,012 identityservicesd[253]: <IMMacNotificationCenterManager: 0x7fdcdbd07e40>: Updating enabled: NO (Topics: (

))

01/05/16 00:15:22,000 kernel[0]: PM notification timeout (pid 92, hidd)

01/05/16 00:15:22,000 kernel[0]: PM notification timeout (pid 278, imagent)

01/05/16 00:15:22,000 kernel[0]: PM notification timeout (pid 240, SystemUIServer)

01/05/16 00:15:22,000 kernel[0]: PM notification timeout (pid 354, Safari)

01/05/16 00:15:22,000 kernel[0]: PM notification timeout (pid 372, com.apple.WebKit)

01/05/16 00:15:22,000 kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

01/05/16 00:15:22,000 kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

01/05/16 00:15:23,013 powerd[50]: BUG in libdispatch: 15E65 - 1718 - 0x0

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599243: wl0: setup_keepalive: interval 900, retry_interval 30, retry_count 10

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599251: wl0: setup_keepalive: Local IP: 192.168.1.3

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599255: wl0: setup_keepalive: Remote IP: 17.172.239.82

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599259: wl0: setup_keepalive: Local port: 49154, Remote port: 5223

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599264: wl0: setup_keepalive: Seq: 2662701886, Ack: 3266974262, Win size: 4096

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599281: wl0: MDNS: IPV4 Addr: 192.168.1.3

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599285: wl0: MDNS: IPV6 Addr: fe80:0:0:0:f65c:89ff:fe97:5305

01/05/16 00:15:23,000 kernel[0]: ARPT: 1176.599290: wl0: MDNS: 0 SRV Recs, 0 TXT Recs

01/05/16 00:15:23,000 kernel[0]: IOCTL not recognized: 234 out of 236

01/05/16 00:15:23,000 kernel[0]: IOCTL not recognized: 234 out of 236

01/05/16 00:15:51,000 kernel[0]: PM response took 28004 ms (50, powerd)

01/05/16 00:15:51,000 kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000280

01/05/16 00:15:51,000 kernel[0]: kern_open_file_for_direct_io(0)

01/05/16 00:15:51,000 kernel[0]: kern_open_file_for_direct_io took 5 ms

01/05/16 00:15:51,000 kernel[0]: Opened file /var/log/SleepWakeStacks.bin, size 172032, extents 1, maxio 2000000 ssd 1

01/05/16 00:15:51,000 kernel[0]: polled file major 1, minor 0, blocksize 4096, pollers 5

01/05/16 00:16:10,000 syslogd[40]: ASL Sender Statistics

01/05/16 00:17:01,000 bootlog[0]: BOOT_TIME 1462054621 0


Step 2:

I have no reports.


01/05/16 00:00:01,007 diagnostics_agent[283]: com.apple.message.domain: com.apple.usage.activity_stats

com.apple.message.apps_per_activity_min: 1.000000

com.apple.message.apps_per_activity_max: 10.000000

com.apple.message.apps_per_activity_median: 2.000000

com.apple.message.apps_per_activity_mean: 3.571429

com.apple.message.apps_per_activity_count: 7


01/05/16 00:00:01,014 diagnostics_agent[283]: com.apple.message.domain: com.apple.usage.web_browser_choice

com.apple.message.signature: com.apple.Safari


01/05/16 00:00:01,014 diagnostics_agent[283]: com.apple.message.domain: com.apple.usage.display_resolution_pref

com.apple.message.current_mode: 1280x800@2x

com.apple.message.default_mode: 1280x800@2x

com.apple.message.has_retina_display: YES


01/05/16 00:00:01,088 diagnostics_agent[283]: com.apple.message.domain: com.apple.system_preferences.disk_sleep

com.apple.message.battery_power: On

com.apple.message.ac_power: On

com.apple.message.external_disks: 0

SenderMachUUID: CFBE878A-22F1-3C43-AF4B-EDD82CB448B5



01/05/16 00:00:01,089 diagnostics_agent[283]: com.apple.message.domain: com.apple.system_preferences.auto_login_status

com.apple.message.enabled: No

SenderMachUUID: CFBE878A-22F1-3C43-AF4B-EDD82CB448B5



01/05/16 00:00:01,092 diagnostics_agent[283]: com.apple.message.domain: com.apple.mac_app_store.weekly.auto_uptdate.opt_in

com.apple.message.opt_in_status: Off

SenderMachUUID: CFBE878A-22F1-3C43-AF4B-EDD82CB448B5



01/05/16 00:00:01,098 diagnostics_agent[283]: com.apple.message.domain: com.apple.crashreporter.dynamic_preference

com.apple.message.pref_location: com.apple.universalaccess

com.apple.message.pref_key: reduceTransparency

com.apple.message.pref_value: (null)

SenderMachUUID: CFBE878A-22F1-3C43-AF4B-EDD82CB448B5



01/05/16 00:01:05,021 Finder[241]: com.apple.message.domain: com.apple.finder.tagging_gmstats

com.apple.message.tags1: 0

com.apple.message.tags2: 0

com.apple.message.tags3: 0

com.apple.message.tags4: 0

com.apple.message.tags5: 0

com.apple.message.tags6: 0

com.apple.message.tags7: 0

com.apple.message.tags8: 0

com.apple.message.tags9: 0

com.apple.message.tags10_19: 0

com.apple.message.tags20_29: 0

com.apple.message.tags30_or_more: 0

com.apple.message.tags_on_system: 0

com.apple.message.user_tags: 0

com.apple.message.total_files_tagged: 0

SenderMachUUID: 88848909-83E1-39AF-9B8E-A535DEC3B3E8



01/05/16 00:01:05,382 loginwindow[89]: com.apple.message.domain: com.apple.BezelServices.IdleTimer

com.apple.message.result: pass

SenderMachUUID: C42C0274-D22F-3F89-9E73-7A424A3DB889



01/05/16 00:04:27,526 Safari[354]: com.apple.message.domain: com.apple.Safari.engineFailedToLoad

com.apple.message.signature: AVFoundation

com.apple.message.value: 0

com.apple.message.summarize: YES

SenderMachUUID: DD78AFED-0A65-3CA8-9BE8-0F3860A2B1F3



01/05/16 00:04:27,695 Safari[354]: com.apple.message.domain: com.apple.Safari.mediaLoaded

com.apple.message.signature: AVFoundation MediaSource Engine

com.apple.message.summarize: YES

SenderMachUUID: DD78AFED-0A65-3CA8-9BE8-0F3860A2B1F3



01/05/16 00:04:46,726 syncdefaultsd[395]: com.apple.message.domain: com.apple.coretls.client_released

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.syncdefaultsd

com.apple.message.value_events: 1

com.apple.message.summarize: YES

SenderMachUUID: 4E611FCE-796A-38E2-BEB2-2A8BC5DC60EF



01/05/16 00:05:56,432 cloudd[306]: com.apple.message.domain: com.apple.coretls.client_finished.config

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.cloudd

com.apple.message.signature3: 2

com.apple.message.summarize: YES

SenderMachUUID: 4F8FC81E-6E54-30C2-8EF2-EE21FEDF3DB0



01/05/16 00:05:56,433 cloudd[306]: com.apple.message.domain: com.apple.coretls.client_finished.pv

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.cloudd

com.apple.message.signature3: 0303

com.apple.message.summarize: YES

SenderMachUUID: 4F8FC81E-6E54-30C2-8EF2-EE21FEDF3DB0



01/05/16 00:05:56,433 cloudd[306]: com.apple.message.domain: com.apple.coretls.client_finished.cs

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.cloudd

com.apple.message.signature3: c030

com.apple.message.summarize: YES

SenderMachUUID: 4F8FC81E-6E54-30C2-8EF2-EE21FEDF3DB0



01/05/16 00:05:56,433 cloudd[306]: com.apple.message.domain: com.apple.coretls.client_finished.key_type

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.cloudd

com.apple.message.signature3: rsa

com.apple.message.summarize: YES

SenderMachUUID: 4F8FC81E-6E54-30C2-8EF2-EE21FEDF3DB0



01/05/16 00:05:56,433 cloudd[306]: com.apple.message.domain: com.apple.coretls.client_finished.kxSigAlg

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.cloudd

com.apple.message.signature3: 05_01

com.apple.message.summarize: YES

SenderMachUUID: 4F8FC81E-6E54-30C2-8EF2-EE21FEDF3DB0



01/05/16 00:05:56,433 cloudd[306]: com.apple.message.domain: com.apple.coretls.client_finished.curve

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.cloudd

com.apple.message.signature3: p256

com.apple.message.summarize: YES

SenderMachUUID: 4F8FC81E-6E54-30C2-8EF2-EE21FEDF3DB0



01/05/16 00:05:56,433 cloudd[306]: com.apple.message.domain: com.apple.coretls.client_finished

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.cloudd

com.apple.message.value_events: 1

com.apple.message.value_alpn_received: 1

com.apple.message.summarize: YES

SenderMachUUID: 4F8FC81E-6E54-30C2-8EF2-EE21FEDF3DB0



01/05/16 00:06:11,607 loginwindow[89]: com.apple.message.domain: com.apple.BezelServices.IdleTimer

com.apple.message.result: pass

SenderMachUUID: C42C0274-D22F-3F89-9E73-7A424A3DB889



01/05/16 00:07:20,425 Safari[354]: com.apple.message.domain: com.apple.Safari.engineFailedToLoad

com.apple.message.signature: AVFoundation

com.apple.message.value: 0

com.apple.message.summarize: YES

SenderMachUUID: DD78AFED-0A65-3CA8-9BE8-0F3860A2B1F3



01/05/16 00:07:20,649 com.apple.WebKit.Networking[356]: com.apple.message.domain: com.apple.coretls.client_finished.config

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.WebKit.Networking

com.apple.message.signature3: 2

com.apple.message.summarize: YES

SenderMachUUID: 7215C14F-0474-3113-BF78-CE2AD52B3EA4



01/05/16 00:07:20,649 com.apple.WebKit.Networking[356]: com.apple.message.domain: com.apple.coretls.client_finished.pv

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.WebKit.Networking

com.apple.message.signature3: 0303

com.apple.message.summarize: YES

SenderMachUUID: 7215C14F-0474-3113-BF78-CE2AD52B3EA4



01/05/16 00:07:20,649 com.apple.WebKit.Networking[356]: com.apple.message.domain: com.apple.coretls.client_finished.cs

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.WebKit.Networking

com.apple.message.signature3: c02f

com.apple.message.summarize: YES

SenderMachUUID: 7215C14F-0474-3113-BF78-CE2AD52B3EA4



01/05/16 00:07:20,649 com.apple.WebKit.Networking[356]: com.apple.message.domain: com.apple.coretls.client_finished.key_type

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.WebKit.Networking

com.apple.message.signature3: rsa

com.apple.message.summarize: YES

SenderMachUUID: 7215C14F-0474-3113-BF78-CE2AD52B3EA4



01/05/16 00:07:20,649 com.apple.WebKit.Networking[356]: com.apple.message.domain: com.apple.coretls.client_finished.kxSigAlg

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.WebKit.Networking

com.apple.message.signature3: 04_01

com.apple.message.summarize: YES

SenderMachUUID: 7215C14F-0474-3113-BF78-CE2AD52B3EA4



01/05/16 00:07:20,649 com.apple.WebKit.Networking[356]: com.apple.message.domain: com.apple.coretls.client_finished.curve

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.WebKit.Networking

com.apple.message.signature3: p256

com.apple.message.summarize: YES

SenderMachUUID: 7215C14F-0474-3113-BF78-CE2AD52B3EA4



01/05/16 00:07:20,649 com.apple.WebKit.Networking[356]: com.apple.message.domain: com.apple.coretls.client_finished

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.WebKit.Networking

com.apple.message.value_events: 1

com.apple.message.summarize: YES

SenderMachUUID: 7215C14F-0474-3113-BF78-CE2AD52B3EA4



01/05/16 00:07:20,806 Safari[354]: com.apple.message.domain: com.apple.Safari.mediaLoaded

com.apple.message.signature: AVFoundation MediaSource Engine

com.apple.message.summarize: YES

SenderMachUUID: DD78AFED-0A65-3CA8-9BE8-0F3860A2B1F3



01/05/16 00:11:41,046 Safari[354]: com.apple.message.domain: com.apple.Safari.engineFailedToLoad

com.apple.message.signature: AVFoundation

com.apple.message.value: 0

com.apple.message.summarize: YES

SenderMachUUID: DD78AFED-0A65-3CA8-9BE8-0F3860A2B1F3



01/05/16 00:11:41,116 Safari[354]: com.apple.message.domain: com.apple.Safari.mediaLoaded

com.apple.message.signature: AVFoundation MediaSource Engine

com.apple.message.summarize: YES

SenderMachUUID: DD78AFED-0A65-3CA8-9BE8-0F3860A2B1F3



01/05/16 00:13:22,447 loginwindow[89]: com.apple.message.domain: com.apple.BezelServices.IdleTimer

com.apple.message.result: pass

SenderMachUUID: C42C0274-D22F-3F89-9E73-7A424A3DB889



01/05/16 00:14:52,884 UserEventAgent[231]: com.apple.message.domain: com.apple.bluetooth.interval

com.apple.message.power: Battery Power

com.apple.message.system: Wake

com.apple.message.lid: Open

com.apple.message.bluetooth: On

com.apple.message.wifi: 5 GHz

com.apple.message.connections: 0

com.apple.message.types: 00000000

com.apple.message.duration: 1080

SenderMachUUID: 5BCCC5CA-ADCA-3A58-BB41-4666F7D5B69C



01/05/16 00:15:23,000 kernel[0]: com.apple.message.domain: com.apple.kernel.tcpstat

com.apple.message.signature: tcpinfo

com.apple.message.signature2: mDNSResponderHel

com.apple.message.signature3: launchd

com.apple.message.summarize: YES



01/05/16 00:17:03,032 powerd[50]: com.apple.message.domain: com.apple.sleepwake.failure

com.apple.message.signature3: Sleep

com.apple.message.signature: Priority Failure

com.apple.message.value: -214748

com.apple.message.summarize: NO

SenderMachUUID: E572E4F1-D1C5-3B1D-9A1A-7B6A96F0A1D9



01/05/16 00:17:03,032 powerd[50]: com.apple.message.domain: com.apple.sleep.failure

com.apple.message.signature: Priority Failure

com.apple.message.summarize: YES

SenderMachUUID: E572E4F1-D1C5-3B1D-9A1A-7B6A96F0A1D9



01/05/16 00:17:03,034 powerd[50]: com.apple.message.domain: com.apple.sleepwake.type

com.apple.message.signature: Unknown

com.apple.message.signature3: Unknown

com.apple.message.signature4: Unknown

com.apple.message.result: fail

com.apple.message.summarize: YES

SenderMachUUID: E572E4F1-D1C5-3B1D-9A1A-7B6A96F0A1D9



01/05/16 00:17:03,516 airportd[55]: OSActivityID: 0x000000000000022b

com.apple.message.domain: com.apple.wifi.bluetooth_coex

com.apple.message.bandwidth_utilization: 0

com.apple.message.clamshell_mode: No

com.apple.message.sco_device_count: 0

com.apple.message.a2dp_device_count: 0

com.apple.message.desense_low_rssi: 0

com.apple.message.frequency_band: 2.4GHz

com.apple.message.per_chain_thermal_throttling: Off,Off,Off

com.apple.message.desense_high_rssi: 0

com.apple.message.per_chain_ack_policy: Off,Off,Off

com.apple.message.mode: Off

com.apple.message.per_chain_transmit_power_offset: 0,0,0

com.apple.message.desense: No

com.apple.message.per_chain_power: Off,Off,Off

SenderMachUUID: D1FCF015-F884-34A4-87C2-5D94E1EBC21D



01/05/16 00:17:03,723 mds[58]: com.apple.message.domain: com.apple.spotlight.mds.index-lifecycle

com.apple.message.media: Regular hfs Physical

com.apple.message.operation: Scan

com.apple.message.result: fail

com.apple.message.signature: ScanShadow

com.apple.message.value: 0

com.apple.message.session_uuid: 295F30AD-E04C-4668-9B82-3FA36637836E

SenderMachUUID: 5D0472F0-DF5B-3D55-88D9-A48C89DE9014



01/05/16 00:17:03,921 WindowServer[153]: com.apple.message.domain: com.apple.windowserver.functionkeypressed

com.apple.message.signature: 0

com.apple.message.signature2: 0

com.apple.message.signature3: 0

com.apple.message.result: 0

com.apple.message.value1: 0

com.apple.message.value2: 0

com.apple.message.value3: 0

com.apple.message.value4: 0

com.apple.message.value5: 0

com.apple.message.value6: 0

com.apple.message.value7: 0

com.apple.message.value8: 0

com.apple.message.value9: 0

com.apple.message.value10: 0

com.apple.message.value11: 0

com.apple.message.value12: 0

com.apple.message.value13: 0

com.apple.message.value14: 0

com.apple.message.value15: 0

com.apple.message.value16: 0

com.apple.message.value17: 0

com.apple.message.value18: 0

com.apple.message.value19: 0

com.apple.message.value20: 0

com.apple.message.value21: 0

com.apple.message.value22: 0

com.apple.message.value23: 0

com.apple.message.value24: 0

com.apple.message.summarize: YES

SenderMachUUID: 1A812C4E-CB5C-3591-8C4F-45DF2C71F237



01/05/16 00:17:04,013 airportd[55]: OSActivityID: 0x000000000000022b

com.apple.message.domain: com.apple.wifi.channel_switch

com.apple.message.signature: success

com.apple.message.summarize: YES

SenderMachUUID: D1FCF015-F884-34A4-87C2-5D94E1EBC21D



01/05/16 00:17:04,453 sandboxd[120]: com.apple.message.domain: com.apple.sandbox.system-policy-violation

com.apple.message.signature: ostraceutil System Policy: deny forbidden-link-priv

com.apple.message.signature2: ostraceutil

com.apple.message.signature3: ostraceutil ||| ??? (???)

com.apple.message.summarize: YES

com.apple.message.violation_body: ostraceutil System Policy: deny forbidden-link-priv



Process: ostraceutil [119]

Path: /usr/bin/ostraceutil

Load Address: 0x109697000

Identifier: ostraceutil

Version: ??? (???)

Code Type: x86_64 (Native)

Parent Process: diagnosticd [111]

User ID: 0



Date/Time: 2016-05-01 00:17:03.628 +0200

OS Version: Mac OS X 10.11.4 (15E65)

Report Version: 8



Thread 0:

0 libsystem_kernel.dylib 0x00007fff91cb3f42 link + 10

1 ostraceutil 0x00000001096997c0

2 ostraceutil 0x0000000109699281

3 libdyld.dylib 0x00007fff8bff95ad start + 1



Binary Images:

0x109697000 - 0x10969fffb ostraceutil (201.10.3) <76339c44-104e-3739-868b-2bd63b181839> /usr/bin/ostraceutil

0x7fff8bff6000 - 0x7fff8bff9ffb libdyld.dylib (360.21) <8390e026-f7de-3c32-9486-3dff6bd131b0> /usr/lib/system/libdyld.dylib

0x7fff91c9c000 - 0x7fff91cbaff7 libsystem_kernel.dylib (3248.40.184) <88c17b7f-1cd8-3979-a1a9-f7bdb4fce789> /usr/lib/system/libsystem_kernel.dylib



SenderMachUUID: F2654D3A-B82D-3C6A-AECA-5EAF610D318F



01/05/16 00:17:05,118 sandboxd[120]: com.apple.message.domain: com.apple.sandbox.system-policy-violation

com.apple.message.signature: ostraceutil System Policy: deny forbidden-link-priv

com.apple.message.signature2: ostraceutil

com.apple.message.signature3: ostraceutil ||| ??? (???)

com.apple.message.summarize: YES

com.apple.message.violation_body: ostraceutil System Policy: deny forbidden-link-priv



Process: ostraceutil [119]

Path: /usr/bin/ostraceutil

Load Address: 0x109697000

Identifier: ostraceutil

Version: ??? (???)

Code Type: x86_64 (Native)

Parent Process: diagnosticd [111]

User ID: 0



Date/Time: 2016-05-01 00:17:04.456 +0200

OS Version: Mac OS X 10.11.4 (15E65)

Report Version: 8



Thread 0:

0 libsystem_kernel.dylib 0x00007fff91cb3f42 link + 10

1 ostraceutil 0x00000001096997c0

2 ostraceutil 0x0000000109699281

3 libdyld.dylib 0x00007fff8bff95ad start + 1



Binary Images:

0x109697000 - 0x10969fffb ostraceutil (201.10.3) <76339c44-104e-3739-868b-2bd63b181839> /usr/bin/ostraceutil

0x7fff8bff6000 - 0x7fff8bff9ffb libdyld.dylib (360.21) <8390e026-f7de-3c32-9486-3dff6bd131b0> /usr/lib/system/libdyld.dylib

0x7fff91c9c000 - 0x7fff91cbaff7 libsystem_kernel.dylib (3248.40.184) <88c17b7f-1cd8-3979-a1a9-f7bdb4fce789> /usr/lib/system/libsystem_kernel.dylib



SenderMachUUID: F2654D3A-B82D-3C6A-AECA-5EAF610D318F



01/05/16 00:17:05,348 sandboxd[120]: com.apple.message.domain: com.apple.sandbox.system-policy-violation

com.apple.message.signature: ostraceutil System Policy: deny forbidden-link-priv

com.apple.message.signature2: ostraceutil

com.apple.message.signature3: ostraceutil ||| ??? (???)

com.apple.message.summarize: YES

com.apple.message.violation_body: ostraceutil System Policy: deny forbidden-link-priv



Process: ostraceutil [119]

Path: /usr/bin/ostraceutil

Load Address: 0x109697000

Identifier: ostraceutil

Version: ??? (???)

Code Type: x86_64 (Native)

Parent Process: diagnosticd [111]

User ID: 0



Date/Time: 2016-05-01 00:17:05.163 +0200

OS Version: Mac OS X 10.11.4 (15E65)

Report Version: 8



Thread 0:

0 libsystem_kernel.dylib 0x00007fff91cb3f42 link + 10

1 ostraceutil 0x00000001096997c0

2 ostraceutil 0x0000000109699281

3 libdyld.dylib 0x00007fff8bff95ad start + 1



Binary Images:

0x109697000 - 0x10969fffb ostraceutil (201.10.3) <76339c44-104e-3739-868b-2bd63b181839> /usr/bin/ostraceutil

0x7fff8bff6000 - 0x7fff8bff9ffb libdyld.dylib (360.21) <8390e026-f7de-3c32-9486-3dff6bd131b0> /usr/lib/system/libdyld.dylib

0x7fff91c9c000 - 0x7fff91cbaff7 libsystem_kernel.dylib (3248.40.184) <88c17b7f-1cd8-3979-a1a9-f7bdb4fce789> /usr/lib/system/libsystem_kernel.dylib



SenderMachUUID: F2654D3A-B82D-3C6A-AECA-5EAF610D318F



01/05/16 00:17:05,597 activateSettings[212]: com.apple.message.domain: com.apple.security.requireAdminPasswordForPrefs

com.apple.message.requireadminpasswordforprefs: Password required

SenderMachUUID: 479005B5-2F86-363B-A5D7-7C205B740EF5



01/05/16 00:17:05,616 activateSettings[212]: com.apple.message.domain: com.apple.trackpad2.preferences

com.apple.message.actuate_detents: yes

com.apple.message.force_click_pressure: Medium

com.apple.message.lookup: 3f_click

com.apple.message.quick_action_menu: off

com.apple.message.secondary_click: 2f_click

com.apple.message.silent_click: no

com.apple.message.tap_to_click: no

com.apple.message.three_finger_drag: no

SenderMachUUID: 479005B5-2F86-363B-A5D7-7C205B740EF5



01/05/16 00:17:05,965 sandboxd[120]: com.apple.message.domain: com.apple.sandbox.system-policy-violation

com.apple.message.signature: ostraceutil System Policy: deny forbidden-link-priv

com.apple.message.signature2: ostraceutil

com.apple.message.signature3: ostraceutil ||| ??? (???)

com.apple.message.summarize: YES

com.apple.message.violation_body: ostraceutil System Policy: deny forbidden-link-priv



Process: ostraceutil [119]

Path: /usr/bin/ostraceutil

Load Address: 0x109697000

Identifier: ostraceutil

Version: ??? (???)

Code Type: x86_64 (Native)

Parent Process: diagnosticd [111]

User ID: 0



Date/Time: 2016-05-01 00:17:05.398 +0200

OS Version: Mac OS X 10.11.4 (15E65)

Report Version: 8



Thread 0:

0 libsystem_kernel.dylib 0x00007fff91cb3f42 link + 10

1 ostraceutil 0x00000001096997c0

2 ostraceutil 0x0000000109699281

3 libdyld.dylib 0x00007fff8bff95ad start + 1



Binary Images:

0x109697000 - 0x10969fffb ostraceutil (201.10.3) <76339c44-104e-3739-868b-2bd63b181839> /usr/bin/ostraceutil

0x7fff8bff6000 - 0x7fff8bff9ffb libdyld.dylib (360.21) <8390e026-f7de-3c32-9486-3dff6bd131b0> /usr/lib/system/libdyld.dylib

0x7fff91c9c000 - 0x7fff91cbaff7 libsystem_kernel.dylib (3248.40.184) <88c17b7f-1cd8-3979-a1a9-f7bdb4fce789> /usr/lib/system/libsystem_kernel.dylib



SenderMachUUID: F2654D3A-B82D-3C6A-AECA-5EAF610D318F



01/05/16 00:17:06,244 airportd[55]: OSActivityID: 0x000000000000022b

com.apple.message.domain: com.apple.wifi.optimized-autojoin

com.apple.message.type: normal

com.apple.message.result: success

com.apple.message.error: no error

com.apple.message.wake_type: user

com.apple.message.collocated: no

com.apple.message.bluetooth_paging: no

com.apple.message.scanned_channel_count: 1

com.apple.message.retry: no

com.apple.message.preferred_networks_count: 1

com.apple.message.legacy: no

com.apple.message.association_security_type: wpa2 personal

com.apple.message.scan_duration: 0.14

com.apple.message.gas_duration: 0

com.apple.message.association_duration: 1.9

com.apple.message.duration: 2.3

SenderMachUUID: D1FCF015-F884-34A4-87C2-5D94E1EBC21D



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.config

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: 1

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.pv

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: 0303

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.cs

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: c009

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.key_type

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: ecc

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.kxSigAlg

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: 02_03

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.certSigAlg

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: 04_01

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.curve

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: p256

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,948 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished.neg_client_cert

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.signature3: rsa

com.apple.message.summarize: YES

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



01/05/16 00:17:07,949 apsd[72]: com.apple.message.domain: com.apple.coretls.client_finished

com.apple.message.signature: tls

com.apple.message.signature2: com.apple.apsd

com.apple.message.value_events: 1

com.apple.message.value_req_client_cert_rsa: 1

com.apple.message.value_req_client_cert_ecc: 1

com.apple.message.summarize: YES

com.apple.message.value_req_client_cert_other: 1

SenderMachUUID: 19F33A96-40E4-390C-916B-E929C343482F



I also tried to unfreeze the Mackbook Pro connecting an USB mouse before to reboot it but nothing.

Brand new MacBook Pro Retina 13' freezes at least a few times a day.

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