ipad 2 locked after update to ios 7. tried restore to factory settings with itunes but states not connected to internet
no passcode was on device prior to update, now disabled. connected it to iTunes (never connected to this computer before) and followed steps to recovery mode to factory restore it. but won't reset. states to connect to the internet. laptop is connected to the internet. tried find my phone and states device is offline when it is turned on. help