I receive notifications but messages don't show up in the app!

Question

Level 1

8 points

I receive notifications but messages don't show up in the app!

Hello Apple community!

I just upgraded to a new iPhone, i did a clean install (i.e. setup as a new iPhone) and just added my messages back with iBackupBot. I receive new texts and iMessage well since I receive notifications, but when I open the Messages app, these new texts don't show up. They appear on my Mac though.

Any thoughts on what i could do?

Thank you very much!

Antoine

iPhone 6, iOS 9.3.1

Posted on Apr 30, 2016 8:57 AM

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Answer 1

ManSinha

Level 6

12,171 points

Apr 30, 2016 9:04 AM in response to AntoineMo

IF you are receiving iMessages but not SMS - then I would check with the carrier to see if your account is properly provisioned for text messaging since that is a carrier function

Please let us know if there are continued issues

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Answer 2

Apr 30, 2016 9:07 AM in response to AntoineMo

Is your device jailbroken?

GB

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Answer 3

AntoineMo Author

Level 1

8 points

Apr 30, 2016 9:18 AM in response to ManSinha

Thanks for helping! No this happens for both iMessage and texts. I have notifications for both, and both appear on my Mac. The device isn't jailbroken.

Thanks!

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