I got a new Macbook Air for Christmas. For some reason, I can no longer access the website for one of our 401k savings accounts. The link to their website works fine on our desktop as well as my husband's laptop. My Macbook Air is the only one that won't bring it up. What do I need to do to fix this?
Which browser are you using?
I'm using Google Chrome.
I am able to access the account if I use Safari for my browser.
Not quite sure why it won't work on Chrome.
Ok ..
Delete Chrome cookies ...
You can remove first-party and third-party cookie information and data from your devices. If you remove cookies, things like saved preferences on websites might get deleted.
.
Show advanced settings.
that appears to the right.Then quit and relaunch Chrome then try that website again.
Above information can be found here > https://support.google.com/chrome/answer/95647?hl=en
OMG!!!
You are a life-saver Carolyn!
I did exactly what you said to do and now I can bring up my 401k website. Thank you SOOOOOO much!
You are welcome 🙂
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