Q: Apple watch not turning on anymore
Hi,
My apple watch decided it doesn't want to turn on anymore; It's stuck with the apple logo showing.
I've tried charging it, resetting it, letting it die then re-charge again but in vain. It's a big problem, can you help? If not then please guide me to contact Apple.
It's running watch os 2.2
Apple Watch Sport 42mm, watchOS 2.2
Posted on Apr 30, 2016 10:23 AM
Hi
Try force restarting your watch: Press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.
If that does not help, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch serviced under warranty:
https://www.apple.com/support/watch/contact/
More information:
"If you see the Apple logo .. during startup, and your Apple Watch appears to restart or never fully starts up, contact Apple Support"
If your Apple Watch doesn't respond or won't turn on - Apple Support
Posted on Apr 30, 2016 10:39 AM