Q: iPhone 4 has a scrambled display. Can I enter passcode remotely?
I gave my kid my iPhone 4 when I upgraded. It had the most recent iOS available for the 4, Which I believe was 7.1.2 or something close. before I gave it to her I restored it to factory settings and deleted all files. She created a new passcode and has been using it for music and photos. She has not synced it to a device or backed up to iCloud. It was working perfectly when I gave it to her. A couple of days ago, she dropped it and now the screen is scrambled and won't bring up the display to enter the passcode. I hooked it up to my MacBook to see if I could get behind the scramble but I just get a message that photos cannot be downloaded without unlocking the device.
SO - my question is, is there some way to enter that passcode other than typing into the phone itself? Some behind the scenes location where I can enter the code and get access to the photos and music that are living in the device? This phone does not have a removable SIM card.
Grateful for any help you can give me.
iPhone 4, iOS 7.1.2
Posted on Apr 30, 2016 1:29 PM