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Apple ID disabled -> Not an Apple ID

Hi everyone!


I changed my apple ID awhile ago but after buying a new iPhone it connected to my old one. Now I cannot disable it in iCloud settings by any means as when I try to enter the old ones password it says my ID has been disabled, however when I try unlocking it it says it is not an Apple ID. Seems to be a dead circle 😟 Any ideas?

iPhone SE, iOS 9.3.1

Posted on Apr 30, 2016 2:35 PM

Reply
4 replies

Apr 30, 2016 2:53 PM in response to virvy

Can you please tell us how your new phone got the old ID? Did you restore a backup from the prior phone? Reason I ask because for the most part signing into a phone with an Apple ID is a volitional act by the end user

You may be looking at bringing that phone into an Apple store or authorized center with proof of your identity and purchase for them to remove the Activation lock

Apple ID disabled -> Not an Apple ID

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