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cannot uninstall older version of itunes from computer

Itunes quit working on computer with Microsoft Windows 8 version Cannot delete old version and load new version

Posted on Apr 30, 2016 3:35 PM

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1 reply

Apr 30, 2016 6:14 PM in response to carlfromlakeland

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.



Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.



tt2

cannot uninstall older version of itunes from computer

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