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Logging In on my Macbook Pro

Can someone please help me - have iOS 10.4.9 Macbook Pro

When I login put in my password (which I havent changed ever) it start to go thru the login process with the line under my photo filling till it gets to halfway then stops and a grey screen appears with a circle and a line thru it and stays like that until I turn off

I have tried a repair tells me there seems to be no problems

iMac Intel, Mac OS X (10.4.9)

Posted on Apr 30, 2016 4:06 PM

Reply
2 replies

Apr 30, 2016 4:09 PM in response to Beverley Coltman

Hi...


A Safe Mode boot deletes system caches that may help.



Top left corner of your screen click the Apple > Shut Down.


After your Mac shuts down, wait 10 seconds, then press the power button.


Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.


Release the Shift key when you see the gray Apple logo and progress indicator.



Once you are in Safe Mode, go back to the Apple menu. From the drop down menu click: Restart


Then see if you can login using your admin password.





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Logging In on my Macbook Pro

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