I just purchased music and it won't download on my iphone

Earlier today I purchased music from the itunes store on my iPhone 6. About 6 songs downloaded but there were 5 songs that didn't download. I thought it wouldnt download because of the storage of my phone but I have 6 gb left. I have iOS 9.3.1.

iPhone 6, iOS 9.3.1

Posted on Apr 30, 2016 8:09 PM

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Posted on Feb 25, 2018 8:36 PM

Nevermind. I got it to work once I fixed my iTunes preferences. Somehow, it reverted to not having the iCloud library syncing. Doy. Works now.


Turn on iCloud Music Library - Apple Support

10 replies

May 2, 2016 7:45 AM in response to greg1732

Hi there greg1732,


It sounds like some but not all of the songs you purchased have actually downloaded to your phone and you verified that you have plenty of space to do so. It may be that the downloads were interrupted, so first try resuming the downloads:


Resume interrupted iTunes Store downloads

Restart a download on an iPhone, iPad, or iPod touch

  1. Tap iTunes Store.
  2. On your iPhone or iPod touch, tap More at the bottom of the screen. Then tap Downloads.
    On your iPad, tap Downloads.
  3. If prompted, enter your Apple ID and password.
  4. Tap the blue download arrow next to a paused item to resume the download.

If you can't complete the download on your iOS device, download it in iTunes on your Mac or PC. Then sync it to your iOS device.

You can also transfer purchases from your iPhone, iPad, or iPod to a computer.

  • Restart your iOS device or computer.
  • If you use Wi-Fi for Internet access, use a different Wi-Fi network when you download. If you connect to a home network, restart your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. Refer to your router manufacturer's website for information on how to update its firmware.


If you still cannot get then to resume then I would next try downloading the purchases from your purchased history:


Download your past purchases

Redownload a song

You can redownload songs on your iPhone or iPod touch, iPad, Mac or PC. You can listen to previously purchased song on your Apple TV, but they don't download to your device.

On an iPhone or iPod touch

  1. Open the iTunes Store app.
  2. From the menu the bottom of the screen, tap More.
  3. Tap Purchased, then tap Music.
  4. Tap Not on This iPhone or Not on This iPod.
  5. Scroll to find the song that you want to download, then tap it.
  6. Tap the Download icon User uploaded file to the right of the title. Your song downloads to your device.


Thank you for using Apple Support Communities.

Feb 23, 2018 11:29 PM in response to misstonia

I'm also having this problem. I just updated my iOS, but still no go. I also noticed:


  • some music that I add to iTunes on my Mac isn't carrying over into iCloud
  • on my Mac's iTunes there is a new icon that I don't recognize for a playlist that carries a combination of songs I purchased on the iTunes store and songs I purchased on Bandcamp (I converted them to m4a):
    User uploaded file
    This playlist isn't showing up on my phone.
  • when I try to add songs that I converted to a new playlist in iTunes on my Mac, the playlist disappears and the songs aren't getting added


What's up with all of this??

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I just purchased music and it won't download on my iphone

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