Charged for Apple Music trial?

Hey all,

I just created my apple id and I see there is a 3 moth free trial for Apple Music so I clicked on it, signed in and all is well. The problem is that I look at my account and it tells me I have only a 1 month membership that will end on May 30th, AND it charged my card the 9.99. What the heck?! Need some help here, please.

Thanks

MacBook Pro with Retina display, iOS 9.3.1

Posted on Apr 30, 2016 7:37 PM

Reply
2 replies

May 2, 2016 7:12 AM in response to mistergutsy

Hi mistergutsy,


Thanks for using the Apple Support Communities!


I understand that you were looking to take advantage of the 3 month free trial for Apple Music, but it looks as though you may have subscribed instead. If this is the case, I suggest using the link in the following article to report the problem to Apple so we can assist you in resolving the situation.


Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support


Best!

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Charged for Apple Music trial?

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