Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why won't iTunes install apps onto my iPod?

Hello,

I have an iPod Touch 5th Gen 32GB running version 9.3.1. My iTunes is running version 12.3.3.17 on Windows 9. I am trying to add a new app to my iPod that I downloaded in iTunes. When I click on the iPod icon, then on apps, they list of available apps comes up and shows my home screens, but the "Install" buttons are greyed out and cannot be clicked on. I have also tried to "click and drag" the apps onto the home screens, but iTunes will not let me do that either. I've attached a screen shot. How can I fix this?

User uploaded file

iPod touch, iOS 9.3.1

Posted on Apr 30, 2016 8:48 PM

Reply

There are no replies.

Why won't iTunes install apps onto my iPod?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.