ipod won't sync
The error message says that an ipod has been detected but cannot be indentified properly. I've already re-installed ITunes per Help instructions but it didn't work.
How do I fix this?
Thanks
iPod nano (7th generation)
Do you use a Mac or Windows? If Windows, and you tried to re-install iTunes already, you may want to use this Apple procedure document to completely remove iTunes and related software components. It lists the components of an iTunes installation, the precise order to uninstall them, and steps to confirm everything was removed.
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support
Then, download and install the latest version from here