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dj003
Level 1 (4 points)
Publishing

Q: Cannot launch podcast from browser

My podcast shows up and plays fine in iTunes.  In browsers, it shows up fine, but when I click the Play button, Apple sends me to an iTunes download page. I already have a fully-updated iTunes installed, but iTunes' browser keeps sending me to download it again. The only solution is for listeners to open iTunes and search for the podcast. My podcast page in iTunes' browser output is useless and confusing.

Posted on May 1, 2016 3:07 AM

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dj003

Q: Cannot launch podcast from browser

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 1, 2016 3:26 AM in response to dj003
    Level 9 (78,557 points)
    iTunes
    May 1, 2016 3:26 AM in response to dj003

    When you say 'in browsers' do you mean the web page version of the iTunes Store page? What operating system are you using? And what is the URL of your Store page? - it's not possible to make any sort of answer without these. If you are using a Mac I will check it out. If you are using Windows you should ask in the iTunes for Windows forum and get someone there to check it out.

  • by dj003,

    dj003 dj003 May 1, 2016 4:23 AM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    May 1, 2016 4:23 AM in response to Roger Wilmut1

    Yes, I mean the web page version of the iTunes Store page.  I get the same results in Windows 7 and 10.  Even the "View in iTunes" button suffers the same symptom.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 1, 2016 4:31 AM in response to dj003
    Level 9 (78,557 points)
    iTunes
    May 1, 2016 4:31 AM in response to dj003

    I'm not in a position to try it on Windows - nor on a Mac without the URL though I've never seen this issue, usually the episode either plays or it doesn't.

  • by dj003,

    dj003 dj003 May 1, 2016 5:50 AM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    May 1, 2016 5:50 AM in response to Roger Wilmut1

    In Chrome and Explorer, the only functioning button is "I have iTunes."  All "View in iTunes" buttons are defective, because they fail to recognize when the PC already has iTunes. In Firefox, there is no "I have iTunes" button, but the "View in iTunes" buttons only take you to the home screen in iTunes (not to the podcast in the browser).

     

    Very user-unfriendly in the extreme.  Sigh.  The endless war between Apple and Microsoft, persisting even with Jobs gone and Gates retired.