i would like to automatically and fully download my e-mails (incl attachments) when connected to the network (WiFi or 4G), so that I can work on my e-mails when 'off-line' (i.e. In plane). Now I get often the the error message 'mesasage not downloaded from server'. Please your assistance.
iPad Pro, iOS 9.3.1
Hi Robbert,
I am having this same issue using an Exchange email server. With the current version of iOS, mail does not fully download to iPad so when you go offline you cannot access the message content.
Have you found a work around? I tried to load another mail app, Spark, but it didn't work for me.
Cheers,
There is no setting to do that automatically - it may vary on the type of network you are on - some users have reported all their emails get downloaded - others have only indicated the smaller ones do - are you using a POP or IMAP type of account?
Another option is to consider an app like Documents 5 - but you will still have to manually download and store the emails and attachments that you can work from later
Hi Mansinha, thanks for taking the time to help me. Unfortunately, despite a good network environment, e-mails are not being downloaded completely, and when working off-line, they come-up with this error message. I work from the cloud (Apple icloud account and Office 365 Cloud), so synchronized on all devices. Both e-mail accounts have the same issue, particularly wrt attachments. I understood that previously there was such a setting In mail....
I just went through my own mail settings, and this is what I determined.
For Gmail, I went to Settings > Mail, Contacts, Calendars > (Gmail address) and there was no option to download content for offline use.
However, for Outlook, I went to Settings > Mail, Contacts, Calendars > (Outlook Address) and there is an option that says "Mail Days to Sync" and I changed it to "No Limit." This seems to have made all emails available.
So my question to you would be, what email provider are you using, and can you check the above place to change the setting?
Thanks for your support. I use Outlook 365 cloud from my company and settings are "No Limit' . Same for my private Live-account, but this doesn't solve the issue unfortunately. My icloud account has no setting, but also shows this problem.
Automatic download full e-mail message (incl attachment) on iPad - so I can work off-line on e-mails
