candeece
Level 1
(5 points)
Q: cant reset security questions
im freaking out. how do i reset my security questions if there is no option to send a rescue email and i cant remember what the answers were and i cant add a rescue email because i need to know the security answers.
iPhone 5s, iOS 9.3.1
King_Penguin
Level 10
(133,994 points)
No reset link means that you don't have a rescue email address on your account, you will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset - from If you forgot the answers to your Apple ID security questions - Apple Support :
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If your country isn't on that ‘call us for help’ page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email address for potential future use : About your Apple ID email addresses - Apple Support
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
