My Ipod suffle is blocked after few seconds after play

Hello


First sorry for my english....


My Ipod Shuffle 4th is blocked (music play but but impossible forward aond volume turn off)


Can you help me ? please


Big kisses

iPod shuffle, Windows 8, fourth geberation

Posted on May 1, 2016 4:55 AM

Reply
1 reply

May 1, 2016 5:22 AM in response to bertrand33

The 4th gen shuffle has a button-lock feature. See page 21 of the user guide (Lock and unlock the iPod shuffle buttons)


https://manuals.info.apple.com/MANUALS/1000/MA1550/en_US/iPod_shuffle_2015_user_ guide.pdf


If that's not the problem, try resetting (restarting) the shuffle. For a shuffle, a Reset is putting the power switch in the OFF position for at least 10 second, then turning it ON.


If that does not help either, you can try doing a Restore on the iPod using iTunes. This erases the iPod, reinstalls its software, and sets it to default settings.


Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support


If the problem is not fixed by the Restore, the iPod probably has a hardware problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Ipod suffle is blocked after few seconds after play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.