HT201740: Mac Basics: Preview app views and edits images and PDFs

Learn about Mac Basics: Preview app views and edits images and PDFs
amvam

Q: My Preview keeps crashing. It no longer opens any of my PDFs and automatically crashes when i try to open a PDF. Where can i download Preview from so i can uninstall and re-install ?

Preview keeps crashing

imac, Mac OS X (10.6.1), mac osx tiger

Posted on May 1, 2016 11:08 AM

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Q: My Preview keeps crashing. It no longer opens any of my PDFs and automatically crashes when i try to open a PDF. Where can i downl ... more

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  • by red_menace,

    red_menace red_menace May 1, 2016 12:40 PM in response to amvam
    Level 6 (15,519 points)
    Desktops
    May 1, 2016 12:40 PM in response to amvam

    You have accidentally posted your topic in the Developer Forum.  In order to move it to the correct forum, are you (still) running Snow Leopard (OS X 10.6.x) or Tiger (OS X 10.4.x)?

  • by Eric Root,Apple recommended

    Eric Root Eric Root May 3, 2016 8:40 AM in response to amvam
    Level 9 (69,813 points)
    iTunes
    May 3, 2016 8:40 AM in response to amvam

    Do a backup.

     

    Quit Preview.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all. Restart and test.

    Containers/com.apple.Preview

     

    Containers/com.apple.quicklook.ui.helper

     

    Preferences/com.apple.Preview.LSSharedFileList.plist

             

    Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

     

    Saved Application State/com.apple.Preview.savedState

     

    Credit Linc Davis  for this solution.