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All replies
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Helpful answers
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May 1, 2016 12:21 PM in response to talalkobyby Demo,Do you have Family Sharing set up? If the child is under 13, he must be a member of a Family Sharing group.
Update the birth date associated with your Apple ID - Apple Support
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May 1, 2016 12:23 PM in response to Demoby talalkoby,Yes I have Family Sharing, but I can not do it or I don't know how to do it.
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May 1, 2016 12:28 PM in response to talalkobyby Demo,I Copied this from the website that I linked above. He has to change the birthday by signing into his Apple ID and then you have to approve it if you are the family organizer.
Use these steps to update or correct the birth date associated with your Apple ID:
- Sign in to your Apple ID account page.
- In the Account section, click Edit.
- Update your birth date. You might need to answer your security questions.
To change your birth date to any age below 13*, you must be a member of a Family Sharinggroup, and your family organizer must approve the change. After updating your birth date, follow the onscreen steps to send an email request to your family organizer. Your family organizer can sign in to their Apple ID account page to confirm the birth date change and agree to the Parent Privacy Disclosure agreement by entering the requested information from their account payment method.
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May 1, 2016 1:22 PM in response to Demoby talalkoby,Thanks,
I saw it in the WEB.
But it is impossible to change the birth date because the write is "dim"
<Image Edited by Host to Remove Personal Information>
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May 1, 2016 12:42 PM in response to talalkobyby Demo,IF you look in the bottom right corner of that screenshot, it says for changing the birthday in this account, contact Apple Support. You will have to do as it says in that screenshot.
I Am asking the hosts to remove your personal information from the post since your email address is showing.
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May 1, 2016 12:46 PM in response to Demoby talalkoby,Thank you very much.
How can I contact apple support with this Q?
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May 1, 2016 12:53 PM in response to talalkobyby Demo,The link I posted isn't working correctly. Tap on the link that CCC posted and go from there.
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May 1, 2016 12:51 PM in response to ChitlinsCCby talalkoby,My meaning is, what is the way to do it? there is any link?
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May 1, 2016 1:07 PM in response to ChitlinsCCby talalkoby,Thanks
Unfortunately there is no call support to Israel.
There is another way to get support?
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May 1, 2016 1:15 PM in response to talalkobyby Demo,Go to this site and tap or click on Israel and then go from there. See if that works.
http://www.apple.com/support/country/
OR here.
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May 1, 2016 1:15 PM in response to Demoby ChitlinsCC,If you have it bookmarked (like I do), the bookmarked link was NOT a secure page (that is what causes the fowl-ups)
I changed my bookmark to > https://support.apple.com/contact < auto-titles to Contact - Official Apple Support
I re-title my bookmarks so that they read well in sentences - " Click here to Contact Apple Support "
