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iTunes 12.3.3.17 does not recognize Windows 10 Pro

Recently decided to upgrade my OS from Windows 7Pro to 10Pro. I also upgraded my iTunes to 12.3.3.17. My iPhone 6 is no longer able to access my iTunes. I have tried every suggestion that is on the internet to include Apple support and MS Support. Nothing is working.

Actions I have taken;

  • From Control Panel - Uninstalled the following Apple Programs; Apple Application Support, Apple Mobile Device Support, Bonjour, Apple Software Update, iTunes. Performed this action 5 - 6 times.
  • Tried three different Apple USB Cables.
  • Tried different 2.0 USB ports
  • Control Panel\Device Manager\Portable Devices\Driver\Update Driver - Selected "Browse my computer for the driver software"

    Selected this location C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64 driver

  • Control Panel\Devices and Printers\Unspecified\Apple iPhone\ Uninstalled - Reinstalled driver.
  • I've tried a few other suggestions of fixes I have read on the Apple web site but at this point I am clueless.

iPhone 6, iOS 9.3.1

Posted on May 1, 2016 2:16 PM

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iTunes 12.3.3.17 does not recognize Windows 10 Pro

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