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iCloud won't let me remove old device

I Have a broken iPhone and a new one I have tried to delete the broken one from my devices so I can back up the new one and all I get is this message every time please can somebody enlighten me as to how to do this User uploaded file

iOS 9.3.1, I had an iPhone 6plus now have 4s

Posted on May 1, 2016 4:51 PM

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Posted on May 2, 2016 4:28 PM

Find My Phone – Remove device

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iCloud won't let me remove old device

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