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Problem trying to use family share

I am trying to family share but an error message comes up as: you are part of this family you need to leave your current family group before you can set up or join a new one what can I do to fix this problem?

iPhone 6 Plus, iOS 9.3.1

Posted on May 1, 2016 6:15 PM

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2 replies

May 3, 2016 6:05 AM in response to carlosfromriverside

Hello carlosfromriverside,

Thanks for using Apple Support Communities.


I see you're getting an error stating you must leave your current family before being able to set up or join another one. This indicates you're trying to either set up or join another family group, and you're getting the error because you're already in a family group, since you can only be in one family at a time. To learn more about setting up Family Sharing please see the information in the link below.


Set up Family Sharing


Take care.

Problem trying to use family share

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