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my macbook pro 17" is not running after last updated

I have a 2010 macbook pro 17" that Always worked correcty, I downloaded the last updated and suddenly 2 day after appeared a white screen with the Apple and the loading bar comes up .. the loading bar gets to the end but the computer does not start what should I do?

thanks

Margherita

MacBook Pro, OS X El Capitan (10.11.4)

Posted on May 2, 2016 12:23 AM

Reply
1 reply

May 2, 2016 12:31 AM in response to marghedess

Hopefully not this

MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended - Apple Support

Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

About NVRAM and PRAM

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX

my macbook pro 17" is not running after last updated

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