Receiver sound problem
I have iphone 6 with ios9.3.1
Problem is that there is no sound on receiver when I am on call but it has sound on speaker.
Also there is no sound on speaker when I am playing a video.
Please help.
iPhone 6, iOS 9.3.1
Did you already check the steps in this troubleshooting article?
Check the receiver
Follow these steps to see if the issue is with your receiver or your network:
- Open the Voice Memos app and record a short audio clip.
- Tap
in the upper-right corner of your screen to switch playback between the speaker and receiver.
- Tap
to play the voice memo through the receiver on your device.
- If you hear the voice memo and it sounds normal (without distortion, crackling, or static), there might be an issue with your carrier network or voicemail system. If you still hear no sound or poor quality sound, contact Apple Support.
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