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MacBook Pro Retina 13" 2015 UI Lag

Hey,


I just wanted to ask if there are people around who also still experience UI lags on a Macbook Pro 13" Retina 2015 128GB SSD with El Capitan 10.11.4?


It happens occasionally and drives me nuts. Don't know if it's a hardware/software thing and going to an Apple Store because it sometimes lags when I scroll, switch apps, etc. seems pointless.


I did a NVRAM & SMC reset but it only helped for a few hours. Should I re-install the OS?


I'd really appreciate your help!

MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.4), null

Posted on May 2, 2016 1:59 AM

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5 replies

May 2, 2016 12:10 PM in response to pkuklis

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

May 7, 2016 4:18 AM in response to Linc Davis

Thank you, here are some logs from a complete system freeze yesterday. The lags are mostly gone but now I experience freezes (every 3-4 days) where I can't move the cursor or anything.


  1. 07.05.16 00:36:53,665 GoogleSoftwareUpdateAgent[5969]: 2016-05-07 00:36:53.664 GoogleSoftwareUpdateAgent[5969/0xa41e9000] [lvl=2] -[KSAgentApp setupLoggerOutput] Agent settings: <KSAgentSettings:0x419660 bundleID=com.google.Keystone.Agent lastCheck=2016-05-06 22:36:30 +0000 checkInterval=18000.000000 uiDisplayInterval=604800.000000 sleepInterval=1800.000000 jitterInterval=900 maxRunInterval=0.000000 isConsoleUser=1 ticketStorePath=/Users/USERNAME/Library/Google/GoogleSoftwareUpdate/TicketStore /Keystone.ticketstore runMode=3 daemonUpdateEngineBrokerServiceName=com.google.Keystone.Daemon.UpdateEngine daemonAdministrationServiceName=com.google.Keystone.Daemon.Administration logEverything=0 logBufferSize=2048 alwaysPromptForUpdates=0 productIDToUpdate=(null) lastUIDisplayed=(null) alwaysShowStatusItem=0 updateCheckTag=(null) printResults=NO userInitiated=NO>
  2. 07.05.16 00:39:38,000 kernel[0]: ignored is_io_service_close(0x10000042d,IOHIDParamUserClient)
  3. 07.05.16 00:43:08,000 syslogd[45]: ASL Sender Statistics
  4. 07.05.16 00:45:55,640 com.apple.WebKit.WebContent[5968]: [00:45:55.640] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
  5. 07.05.16 00:45:55,761 com.apple.WebKit.WebContent[5968]: [00:45:55.761] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
  6. 07.05.16 00:45:55,878 com.apple.WebKit.WebContent[5968]: [00:45:55.878] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/LegibleOutput/FigAgglomerator.c line 92
  7. 07.05.16 00:45:55,907 com.apple.WebKit.WebContent[5968]: [00:45:55.907] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
  8. 07.05.16 00:45:55,996 com.apple.WebKit.WebContent[5968]: [00:45:55.996] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/LegibleOutput/FigAgglomerator.c line 92
  9. 07.05.16 00:45:56,368 com.apple.WebKit.WebContent[5968]: [00:45:56.368] <<<< IQ-CA >>>> piqca_setUsePreQueue: (0x7f89a363fa00) rejecting report of layer being serviced - IQ has not yet begun to update
  10. 07.05.16 00:46:26,380 sharingd[245]: 00:46:26.380 : SDConnectionManager:: XPC connection invalidated
  11. 07.05.16 00:47:21,227 com.apple.WebKit.WebContent[5968]: [00:47:21.227] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/LegibleOutput/FigAgglomerator.c line 92
  12. 07.05.16 00:47:21,714 com.apple.WebKit.WebContent[5968]: [00:47:21.714] <<<< IQ-CA >>>> piqca_setUsePreQueue: (0x7f89a30d4800) rejecting report of layer being serviced - IQ has not yet begun to update
  13. 07.05.16 00:48:01,833 com.apple.WebKit.WebContent[5968]: [00:48:01.833] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
  14. 07.05.16 00:48:06,834 com.apple.WebKit.WebContent[5968]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 5 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?
  15. 07.05.16 00:48:12,461 watchdogd[334]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive
  16. 07.05.16 00:48:16,836 com.apple.WebKit.WebContent[5968]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 10 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?

May 8, 2016 7:04 AM in response to pkuklis

The problem may be caused by a bug in OS X, triggered by "Flash Player."

If Flash is installed and you haven't already done so, please update to the latest version by opening the Flash Player pane in System Preferences and selecting the Updates tab.

If Flash is already up to date, or if the update doesn't solve the problem, open the Safari preferences window and select the Security tab. Uncheck the box marked

Allow Plug-ins

See whether there's an improvement.

You can watch videos on YouTube and some other sites without using Flash by installing the "ClickToFlash" or "ClickToPlugin" Safari extension. That's not an endorsement. You must always do your own research to determine the safety and effectiveness of any third-party software before using it.

May 14, 2016 3:13 AM in response to Linc Davis

Thanks for your reply!


I've unchecked "Allow Plug-ins" and removed Flash Player completely from my MacBook.


Today, almost exactly 1 week after the last freeze, it happened again:


  • 14.05.16 10:07:10,863 Safari[2286]: KeychainGetICDPStatus: keychain: -25300
  • 14.05.16 10:07:10,863 Safari[2286]: KeychainGetICDPStatus: status: off
  • 14.05.16 10:07:22,659 Safari[2286]: KeychainGetICDPStatus: keychain: -25300
  • 14.05.16 10:07:22,659 Safari[2286]: KeychainGetICDPStatus: status: off
  • 14.05.16 10:07:24,033 Safari[2286]: KeychainGetICDPStatus: keychain: -25300
  • 14.05.16 10:07:24,033 Safari[2286]: KeychainGetICDPStatus: status: off
  • 14.05.16 10:07:37,868 WindowServer[167]: _CGXRemoveWindowFromWindowMovementGroup: window 0x6bc is not attached to window 0xa6f
  • 14.05.16 10:07:38,340 Safari[2286]: tcp_connection_tls_session_error_callback_imp 466 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22
  • 14.05.16 10:07:46,483 Safari[2286]: KeychainGetICDPStatus: keychain: -25300
  • 14.05.16 10:07:46,483 Safari[2286]: KeychainGetICDPStatus: status: off
  • 14.05.16 10:08:00,309 Safari[2286]: KeychainGetICDPStatus: keychain: -25300
  • 14.05.16 10:08:00,309 Safari[2286]: KeychainGetICDPStatus: status: off
  • 14.05.16 10:08:05,626 Safari[2286]: tcp_connection_destination_handle_tls_close_notify 462 closing socket due to TLS CLOSE_NOTIFY alert
  • 14.05.16 10:08:05,627 Safari[2286]: tcp_connection_tls_session_error_callback_imp 462 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  • 14.05.16 10:08:05,631 Safari[2286]: tcp_connection_destination_handle_tls_close_notify 461 closing socket due to TLS CLOSE_NOTIFY alert
  • 14.05.16 10:08:05,632 Safari[2286]: tcp_connection_tls_session_error_callback_imp 461 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  • 14.05.16 10:08:05,636 Safari[2286]: tcp_connection_destination_handle_tls_close_notify 464 closing socket due to TLS CLOSE_NOTIFY alert
  • 14.05.16 10:08:05,636 Safari[2286]: tcp_connection_tls_session_error_callback_imp 464 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  • 14.05.16 10:08:18,376 watchdogd[314]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive
  • 14.05.16 10:08:19,387 watchdogd[314]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)

May 15, 2016 8:02 AM in response to Linc Davis

And it happened today, again. Open tabs: YouTube, Medium, Twitter (Twitter was active during every freeze).


  1. 15.05.16 16:50:24,737 WindowServer[159]: _CGXRemoveWindowFromWindowMovementGroup: window 0x35b is not attached to window 0x35c
  2. 15.05.16 16:50:24,791 locationd[81]: NETWORK: requery, 0, 0, 0, 0, 19, items, fQueryRetries, 0, fLastRetryTimestamp, 485012430.3
  3. 15.05.16 16:50:26,000 syslogd[45]: ASL Sender Statistics
  4. 15.05.16 16:50:33,573 Safari[1230]: tcp_connection_tls_session_error_callback_imp 60 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22
  5. 15.05.16 16:50:46,540 Safari[1230]: KeychainGetICDPStatus: keychain: -25300
  6. 15.05.16 16:50:46,540 Safari[1230]: KeychainGetICDPStatus: status: off
  7. 15.05.16 16:51:00,266 Safari[1230]: tcp_connection_tls_session_error_callback_imp 61 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22
  8. 15.05.16 16:51:02,043 Safari[1230]: tcp_connection_destination_handle_tls_close_notify 56 closing socket due to TLS CLOSE_NOTIFY alert
  9. 15.05.16 16:51:02,044 Safari[1230]: tcp_connection_tls_session_error_callback_imp 56 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  10. 15.05.16 16:51:02,046 Safari[1230]: tcp_connection_destination_handle_tls_close_notify 57 closing socket due to TLS CLOSE_NOTIFY alert
  11. 15.05.16 16:51:02,046 Safari[1230]: tcp_connection_tls_session_error_callback_imp 57 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  12. 15.05.16 16:51:02,049 Safari[1230]: tcp_connection_destination_handle_tls_close_notify 59 closing socket due to TLS CLOSE_NOTIFY alert
  13. 15.05.16 16:51:02,050 Safari[1230]: tcp_connection_tls_session_error_callback_imp 59 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  14. 15.05.16 16:51:05,104 Safari[1230]: KeychainGetICDPStatus: keychain: -25300
  15. 15.05.16 16:51:05,104 Safari[1230]: KeychainGetICDPStatus: status: off
  16. 15.05.16 16:51:51,971 WindowServer[159]: _CGXRemoveWindowFromWindowMovementGroup: window 0x35b is not attached to window 0x35c
  17. 15.05.16 16:51:52,109 Safari[1230]: tcp_connection_tls_session_error_callback_imp 70 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22
  18. 15.05.16 16:51:57,107 sharingd[352]: 16:51:57.107 : SDConnectionManager:: XPC connection invalidated
  19. 15.05.16 16:51:57,125 com.apple.xpc.launchd[1]: (com.apple.mail.242912[1271]) Service exited due to signal: Killed: 9
  20. 15.05.16 16:52:01,126 Safari[1230]: KeychainGetICDPStatus: keychain: -25300
  21. 15.05.16 16:52:01,126 Safari[1230]: KeychainGetICDPStatus: status: off
  22. 15.05.16 16:52:20,596 Safari[1230]: tcp_connection_destination_handle_tls_close_notify 65 closing socket due to TLS CLOSE_NOTIFY alert
  23. 15.05.16 16:52:20,596 Safari[1230]: tcp_connection_tls_session_error_callback_imp 65 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  24. 15.05.16 16:52:20,609 Safari[1230]: tcp_connection_destination_handle_tls_close_notify 67 closing socket due to TLS CLOSE_NOTIFY alert
  25. 15.05.16 16:52:20,609 Safari[1230]: tcp_connection_tls_session_error_callback_imp 67 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
  26. 15.05.16 16:52:21,941 com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.E36C47CA-139C-4E7A-BC44-37BE7799B575[1283]) Service exited with abnormal code: 1
  27. 15.05.16 16:52:27,662 Safari[1230]: KeychainGetICDPStatus: keychain: -25300
  28. 15.05.16 16:52:27,662 Safari[1230]: KeychainGetICDPStatus: status: off
  29. 15.05.16 16:52:47,694 Safari[1230]: KeychainGetICDPStatus: keychain: -25300
  30. 15.05.16 16:52:47,694 Safari[1230]: KeychainGetICDPStatus: status: off
  31. 15.05.16 16:52:48,669 WindowServer[159]: CoreAnimation: context hosting changed while locked!
  32. 15.05.16 16:52:59,423 Safari[1230]: KeychainGetICDPStatus: keychain: -25300
  33. 15.05.16 16:52:59,423 Safari[1230]: KeychainGetICDPStatus: status: off
  34. 15.05.16 16:53:00,791 Safari[1230]: KeychainGetICDPStatus: keychain: -25300
  35. 15.05.16 16:53:00,791 Safari[1230]: KeychainGetICDPStatus: status: off

MacBook Pro Retina 13" 2015 UI Lag

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