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Changing Apple ID

HI I just updated my iPad but it changed my apple id username to something I didn't have it on before. I don't know the password so I can't sign out or reset my iPad as that requires the password. When I go on the apple website,nthough, it accepts my old one but it doesn't change it on settings, so I'm stuck here. Should I go to an Apple Store and ask them to change it or is there a way I can do it myself without knowing the password for the username it set it to?

iPad Air

Posted on May 2, 2016 2:44 AM

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Posted on May 2, 2016 3:24 AM

You can try resetting your password here.

If you forgot your Apple ID password - Apple Support


If that doesn't work, you can try contacting Apple for help here.

Contact Apple for help with Apple ID account security - Apple Support

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Changing Apple ID

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