iCloud music library cannot be enabled - why does no-one else seem to complain about this and apple seem to have NO IDEA why it's doing it.

Question

iCloud music library cannot be enabled - why does no-one else seem to complain about this and apple seem to have NO IDEA why it's doing it.

Hi,

I have an iPhone SE 64gb. EVERY time I try to activate iCloud music library on my phone it gets to a point in the 'loading library' stage and then freezes. It then wipes out ALL of the remaining storage on my phone (about 45gb) to the point that I get a low storage warning.......THEN I get the 'iCloud music library cannot be enabled message'. I click ok and all of my storage reappears.

Nobody seems to have this issue and apple are unable to help. I have a large music library but obviously this is a cloud based service and should not take up 45gb on my phone. I have tried to activate iCloud music library well over 50 times and I get the same problem. I have the problem on my iPad too.

Anyone????

iPhone SE, iOS 9.3.1

Posted on May 2, 2016 2:38 AM

Reply

Answer 1

Jul 8, 2017 9:17 PM in response to natefromguildford

I'm using an iPhone 7 Plus with iOS10.3.2 and i am unable to turn on my icloud music library , and some people said that it can be enabled when you choose merge or replace , the problem is that my phone has no music so the "merge or replace" option never shows up . the tap on icloud account doesnt work too , ive already entered my password and ive already sign in and out multiple times . anyone have a solution ?

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Answer 2

Distanzia

Level 2

252 points

Jul 8, 2017 9:24 PM in response to bencong111

Hi

the only thing i can see here is simple , The user's main library is larger that her phones capacity and for that reason the user keeps getting this error message

1 probable solution could be

you could make a playlist instead of syncing your entire library via Icloud and have your iphone only sync songs from this playlist - that's how i do it

Hope this helped

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Answer 3

fromsouth

Level 5

4,945 points

May 2, 2016 7:50 AM in response to natefromguildford

Icloud library needs to be enabled on the computer and computer needs to upload your library and then it is available on apple devices like iphone/ipad.

Most people know that and now you do.

Just in case this is the part of support forums where you want to ask questions about itunes match.

iTunes Match

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Answer 4

May 2, 2016 8:12 AM in response to fromsouth

Surprisingly I already knew this. I'm not stupid!

My entire library is matched/uploaded and has been for months. That isn't the problem.

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Answer 5

LACAllen

Level 8

43,416 points

May 2, 2016 7:35 PM in response to natefromguildford

It would seem that your phone is attempting to download all the songs in your library at once.

See this outside article for reference.

http://www.mcelhearn.com/icloud-music-library-automatically-downloading-new-musi c-to-ios-devices/

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Answer 6

fromsouth

Level 5

4,945 points

May 2, 2016 8:02 PM in response to natefromguildford

Words "wipes out all off" had completely different meaning for me before that conversation.

Since outside article is looping back for me here is discussion that may point in right direction, located on the same iTunes match discussions I referenced above..

iTunes match is automatically downloading songs to phone

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Answer 7

LACAllen

Level 8

43,416 points

May 2, 2016 8:20 PM in response to LACAllen

Bad URL...

Can't paste URL here... forum software edits it?

take the space out between I and C in music

http://www.mcelhearn.com/icloud-music-library-automatically-downloading-new-musi c-to-ios-devices/

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