Someone is using my email address for their Apple ID
Hi.
Some months ago, I got my first Apple product. I tried to create an Apple ID using my email address. Problem is, it's already being used by another Apple ID which is not mine!
I go to https://iforgot.apple.com/ - type my email address (**@gmail.com) and press next. I get two options:
- Get an email: We will send instructions to your email address ending in online.no
- Answer security questions: Answer the question(s) you chose when you created your Apple ID.
The first one is impossible - I do not own a ***@online.no address. My theory is that this ******* person has my e-mail address as some kind of secondary e-mail address for his Apple ID.
The second one is also impossible - How can I know these answers?
I tried calling support about this a while ago. They just asked me about the answer to the security questions. I had to be elevated twice before they started to fathom what was the issue here, someone has hijacked my email address. But without the answers to the security questions, they couldn't help me. I asked them if they could see the ridiculousness of this, and no, they couldn't. *sigh*
I had put this issue to rest until I got the email I just received "confirm your email address" giving a code to verify some ****.
This thing just make me boil. Someone is using my email address. And there's nothing I can do about it??? I own the ****** email address, I should therefore own the Apple ID associated to it!