My wifi signal keeps going off on my iPad and iPhone. The signal works on all other devices

Hi

Turn your router off for 30 seconds when its back on go to settings on iPad reset network settings

After reset enter your router wireless key .

Cheers

Brian

Below are some general suggestions for Wi-Fi issues. I suggest starting from the top and working down, maybe they will help....

1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

5) Disable device prioritization on the router if this feature is available.

6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

8) Restore the Device (ask for additional for details if desired).

https://support.apple.com/en-us/HT201252

9) Go to an Apple Store for hardware evaluation.

User Tip: https://discussions.apple.com/docs/DOC-9892

I'm having the same problem as ryjach. My iPhone on my network connects right away, but the iPad Pro on the same iOS version, 9.3.1, will have trouble connecting, and then it randomly disconnects. I did all the steps elcpu recommended except rebooting the modem since it is obviously not a modem issue sinc my iPhone and both Macs connect just fine. I think it is an iPad pro issue. Have there been other iPad pro complaints about wi-fi connections on 9.3.1?

The iPad recognizes the wi-fi network and show a strong signal strength, but will not connect. This happened years ago with another iPad version, and a software update was required to fix it.

aetilden wrote:

I think it is an iPad pro issue. Have there been other iPad pro complaints about wi-fi connections on 9.3.1?

Yes, I have seen others in this forum, may be worth a call to AppleCare.