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Cannot access iTunes store

I am on Windows 7, and recently have had issues when I go to iTunes, as soon as I try to access the iTunes store, I get an error message "iTunes has stopped working".


I cannot find the Quicktime .dll file, which was a fix I saw several references to. It is not in any folders referenced. But those posts were several years old.


Thanks,

Holly

HP Elitebook-OTHER, Windows 7, HP laptop

Posted on May 2, 2016 8:36 AM

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Cannot access iTunes store

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