hollyfromwindsor

Q: Cannot access iTunes store

I am on Windows 7, and recently have had issues when I go to iTunes, as soon as I try to access the iTunes store, I get an error message "iTunes has stopped working".

 

I cannot find the Quicktime .dll file, which was a fix I saw several references to.  It is not in any folders referenced.  But those posts were several years old.

 

Thanks,

Holly

HP Elitebook, Windows 7, HP laptop

Posted on May 2, 2016 8:36 AM

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