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User profile for user: chillwave05
chillwave05 Author
User level: Level 1
4 points

iPod 5th gen is frozen and won't shut off

Plugged up my iPod (5th Gen) to my MacBook, and where normally it would sync, it just froze at the "Do Not Disconnect" screen. Now i can't turn it off nor restart it in anyway... please HEL

iPod classic

Posted on May 2, 2016 10:54 AM

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User profile for user: amishray
amishray
User level: Level 1
35 points

Posted on May 2, 2016 2:05 PM

Have you attempted this link - Learn how to reset your iPod - Apple Support


It may help 🙂

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iPod 5th gen is frozen and won't shut off

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