HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Ghost_Boy_Echo

Q: Warranty question

I cracked my iphone thoughg it still worked perfuctly,  but now my screen is not responding. So i am wondrring will my 1 year apple warranty cover it

Posted on May 2, 2016 11:46 AM

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Q: Warranty question

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  • Helpful answers

  • by Niel,

    Niel Niel May 2, 2016 11:49 AM in response to Ghost_Boy_Echo
    Level 10 (311,478 points)
    May 2, 2016 11:49 AM in response to Ghost_Boy_Echo

    The limited warranty doesn’t cover accidental damage.

     

    (141997)

  • by amishray,

    amishray amishray May 2, 2016 11:53 AM in response to Ghost_Boy_Echo
    Level 1 (36 points)
    Apple Watch
    May 2, 2016 11:53 AM in response to Ghost_Boy_Echo

    Due to the device being "accidentally damaged," the 1 year manufacturing warranty is void.

     

    If you purchased AppleCare+ with your iPhone then either a repair or replacement will be given to you once the excess fee is paid.

    If you didn't purchase AppleCare+ then depending on the iPhone you bought, you may be entitled to have your screen replaced for a small price however depending on the condition of the phone, you may have to pay more to get your phone swapped for the exact same one.

     

    Hope that helps