There was an error connecting to the Apple ID server. Windows 10.

Hello Apple Community

I have the same issue. I have turned off automatic proxy settings under network settings, but continue to get the unable to connect to the server error when attempting to use the Apple ICloud application on Windows 10.

Have you found a solution. This problem just started with my computer. i have tried all of the suggested fixes, but nothing works. I put iTunes on my wife's notebook, and it works fine there, No one has been able to help me. Apple support ran me through two hours of fixes to no avail and then said it was a Microsoft problem. I spoke to a tech at Microsoft who told me they don't fix third party apps. So, I tried a search and got this thread, but nothing here works either. So, if you have found an answer, I'd love to know what it is. Thank you.

i had this same problem on my Asus PC running windows 10.

couldn't get iCloud for windows to work either, same ID error.

Spent 90 minutes on the phone with Apple support, tried a bunch of stuff, nothing worked.

Told me to contact Microsoft, that it was their problem not Apple's.

Then I tried one last thing...I turned off 2 step verification on my Apple account,

I was immediately able to connect to iTunes but still couldn't connect to iCloud.

Then I uninstalled iCloud, rebooted, reinstalled iCloud and viola', I was able to get into iCloud.

So the issue would appear to be that Apple's 2 step verification process in Windows doesn't work; not sure who's to blame, Apple or Microsoft but this "process" doesn't work right.

Click on the wifi icon in windows 10 taskbar

-> Network & Internet Settings

-> Click on Proxy on the left Navigation Pane

-> Switch off the Automatically detect settings

Now open iCloud for Windows and sign in as normal

This method work for me.

Hope it would work for others as well.

Hello jwebb88 i had the same problem until i watched a video on how to fix not being able to sign into xbox on my pc, the fix for that also fixed apple too.

So what you need to do is go to your settings, next go to network and internet, next go to the proxy tab and turn off use a proxy server under the manual proxy setup.

hi everyone - so I had the same issue. Apple support told me that its a windows 10 host routing file issue. Having had my screen sharing cancelled and left on hold waiting for a Microsoft engineer I did some digging on my laptop.

I use AdFender which automatically turns your manual proxy on. After turning it off and closing AdFender I was able to log in through itunes on the desktop just fine. Surprisingly apple support didn't ask about any filtering/security apps.

If you don't have adfender but something similar check the settings in those apps.

Hope this helps.

Thank you very much for your instruction! This way worked well with me after a long time finding out a problem.

I was going through Firewalls (disabled it), using command line "netsh winsock reset" to reset Network Adapter, etc... none was worked until I found your reply. Keep up the good work!

Howdy jwebb88,

Welcome to Apple Support Communities.

From what I gather, you're seeing an alert message when trying to access the sign into the iTunes Store or access your set up iCloud for Windows. Try taking a look at the article linked below which provides a lot of great information and troubleshooting tips that will help resolve issues connecting to Apple servers.

If you can’t connect to the iTunes Store - Apple Support

Cheers.

I have the same issue as jwebb88.

iCloud on my ASUS ZENBOOK [Model UX303L (64 bit) running Windows 10 Home, Version 1511] cannot log in. It always returns a login error message: THERE WAS A PROBLEM CONNECTING WITH THE APPLE ID SERVER

I followed the kind guidance from Jason L (link to "If you can't connect to the iTunes store") - but I didn't find any answers down this path. Like jwebb88, I too have the latest iTunes installed, and it logs into the Apple store just fine. This strikes me as odd, since I presume both iCloud and iTunes are going to the same place to validate logon credentials.

Key points:

1) I remain logged into my iCloud account just fine via multiple iPhones, multiple iPads, another ZBOX PC running the same version of Windows 10. Confirms that this is not a "User" problem with me trying to use the wrong password.

2) From my problematic laptop, I can log into the internet version of iCloud just fine - via both Chrome and Firefox.

3) As already noted, from my problematic laptop, iTunes launches just fine, and logs into my iTunes store (...in Australia)

4) I've made sure Windows is fully up-to-date, and that my Office 2013 is also fully up-to-date, with complete shutdown/restart of the laptop to ensure nothings half-installed.

5) Before upgrade of iCloud to the latest version a couple of weeks ago (I'm now on Version 5.2.1.69), iCloud worked beautifully, including proper sync of Outlook calendar and contacts, and bookmarks across different browsers. I'd love to try and reinstall the older version - see if that rolls me back to my earlier nirvana, but I haven't been able to find anyway to do this.

Any suggestions as to best "next steps" would be warmly appreciated...

No problem. I'm happy to hear that the issue is resolved.

How did you reset your ESET settings? Do you have ESET NOD32 Antivirus?

I have the same issue as OP. I followed all the steps in the article you shared and none of it worked for me.

This didn't work for me. I wonder why mine isn't working.

Thank you!
I solved my problem with your solution.