TTSpm

Q: audio problem in master file export

I'm having a problem with a music video i've now finished;

when in FCPx the entire audio track sounds perfect and runs as should with the video, full fidelity/ sound quality, until exporting the file as appropriate file types, when the audio sounds completely different, with low fidelity and changing sound levels, from low to quick moments where it sounds arguably like it should, and does in FCPx.
i've been trying to get around this problem a long time now and am at a complete loss after doing all i know how too in program as well as trying different players to see if it was the computer or the viewing program, only to find at every end that it seems to be a problem only with the exported files.
Any and all help, would be incredibly appreciated, as i'm at a total loss after many days spent finishing the project only to have this problem when it's finished.

 

Thank you in advance

Posted on May 2, 2016 1:04 PM

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Q: audio problem in master file export

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  • Helpful answers

  • by Alchroma,

    Alchroma Alchroma May 2, 2016 4:38 PM in response to TTSpm
    Level 6 (18,986 points)
    Video
    May 2, 2016 4:38 PM in response to TTSpm

    Can you provide a step by step of your export process please?

     

    Al

  • by TTSpm,

    TTSpm TTSpm May 2, 2016 5:10 PM in response to Alchroma
    Level 1 (4 points)
    Video
    May 2, 2016 5:10 PM in response to Alchroma

    Would be a pleasure, but as far as i can say it's a fairly standard fashion of using the normal 'file sharing' process, as shown in the image hoping that helps? -Screen Shot 2016-05-03 at 01.06.56.png

     


    It plays perfectly well in FCPx and seems to do so until the exported file is used

     


    thank you, again

  • by Alchroma,

    Alchroma Alchroma May 2, 2016 7:27 PM in response to TTSpm
    Level 6 (18,986 points)
    Video
    May 2, 2016 7:27 PM in response to TTSpm

    Your audio is a very high rate:

    Screen Shot 2016-05-03 at 12.26.19 PM.png

    48 kHz may work better.

     

    Al

  • by TTSpm,

    TTSpm TTSpm May 3, 2016 4:43 AM in response to Alchroma
    Level 1 (4 points)
    Video
    May 3, 2016 4:43 AM in response to Alchroma

    great, thank you for the help, any advice on how to alter it in program?

     

    much appreciated

  • by Alchroma,

    Alchroma Alchroma May 3, 2016 6:28 AM in response to TTSpm
    Level 6 (18,986 points)
    Video
    May 3, 2016 6:28 AM in response to TTSpm

    Select the Project and choose Modify in the Inspector:

    Screen Shot 2016-05-03 at 11.15.46 PM.png

    Then adjust as required:

    Screen Shot 2016-05-03 at 11.16.07 PM.png

     

    Al

  • by TTSpm,

    TTSpm TTSpm May 4, 2016 6:42 AM in response to Alchroma
    Level 1 (4 points)
    Video
    May 4, 2016 6:42 AM in response to Alchroma

    couldn't appreciate the help more my friend, but i seem to be caught unable to get quite that far,
    i think you might be hitting the nail on the head with what's causing the problem, but i'm unable to change the project details no mater how hard i try or how i approach opening the 'modify setting' that never shows for me. any further help or way around this problem would be incredible? and thanks again

  • by Alchroma,

    Alchroma Alchroma May 4, 2016 2:57 PM in response to TTSpm
    Level 6 (18,986 points)
    Video
    May 4, 2016 2:57 PM in response to TTSpm

    TTSpm wrote:

     

    but i'm unable to change the project details no mater how hard i try or how i approach opening the 'modify setting' that never shows for me.

     

    Seems very strange, did you start by clicking the Project icon in the Browser?

     

    Also these settings will help, post a screen shot of them:

    Screen Shot 2016-05-05 at 7.53.56 AM.png

     

    Al

  • by TTSpm,

    TTSpm TTSpm May 5, 2016 7:13 AM in response to Alchroma
    Level 1 (4 points)
    Video
    May 5, 2016 7:13 AM in response to Alchroma

    happy too, and here's what i see, with trying to change the project properties;
    Screen Shot 2016-05-05 at 15.07.27.png

     

    along side the export details as follows;

     

     

     

    Screen Shot 2016-05-05 at 15.08.02.png
    thank you again for any, or rather all the help, i'm still at an impasse it seems, that i'm getting nowhere with despite this project having been finished a period ago

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 May 5, 2016 8:55 AM in response to TTSpm
    Level 6 (12,196 points)
    Mac OS X
    May 5, 2016 8:55 AM in response to TTSpm

    You have to select the project in the browser for that menu command to become available. You can also do this in the Inspector.

  • by Alchroma,

    Alchroma Alchroma May 5, 2016 5:44 PM in response to TTSpm
    Level 6 (18,986 points)
    Video
    May 5, 2016 5:44 PM in response to TTSpm

    First you need to select the Project icon:

    Screen Shot 2016-05-06 at 10.31.49 AM.png

    With the Inspector open this will appear:

    Screen Shot 2016-05-03 at 11.15.46 PM.png

    Some users find that adjusting the Audio Channels  make exports work:

    Screen Shot 2016-05-06 at 10.37.40 AM.png

    I have tested 88.2 kHz and it exports fine.

    There is something in your system that is amiss, maybe a corrupted of missing/unlinked file????

     

    Al