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i have looked at my cloud on my pc and its blank...in my phone my icloud says i have room...i cant see any of the info!???

icloud...my phone says its full and I have gone to my icloud.com to make sure things have been stored there and it shows up empty. Why? Whats going on? I want to clear my phone and yet I cant find any of my info anywhere.

iPhone 5s

Posted on May 2, 2016 2:29 PM

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1 reply

May 2, 2016 3:19 PM in response to healthbites

The contents of backups of iPhones, iPads, or iPod Touch are not visible by logging in from a computer to https://www.icloud.com/

The backups can only be used to restore to one of those devices or to set up a new device.

The things that you can view at https://www.icloud.com/ are things that were synced to iCloud. They include items other than Backups and are controlled from iOS devices via Settings > iCloud.

The following has instructions on how you can see what is using iCloud storage and how you may reduce it: Manage your iCloud storage - Apple Support

i have looked at my cloud on my pc and its blank...in my phone my icloud says i have room...i cant see any of the info!???

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