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Charge on credit card but not in purchases

I have a charge on my credit card that is not showing on my purchase history. How do I get it removed

iPhone 4S, iOS 9.3.1

Posted on May 2, 2016 3:23 PM

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3 replies

May 4, 2016 1:08 AM in response to PatriciaGA

You have just the one account, and you aren't a family organiser in family sharing (if you are then you need to look at the family member accounts) ? If it doesn't show on your account(s) contact your card issuer.


If you can find it on an account, and you nor anybody else did it, then change your account's password (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html

Charge on credit card but not in purchases

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