Charge on credit card but not in purchases
I have a charge on my credit card that is not showing on my purchase history. How do I get it removed
iPhone 4S, iOS 9.3.1
I have a charge on my credit card that is not showing on my purchase history. How do I get it removed
iPhone 4S, iOS 9.3.1
How much is the 'charge' ? Is it a temporary store holding charge (if it is your card issuer should automatically remove it) : About payment card authorization holds in the iTunes Store - Apple Support ? If not, and if you only have the one account and aren't a family organiser in family sharing, then contact your card issuer
It is for $10.99. I do not see it anywhere I look for it in iTunes purchase history or the App Store.
You have just the one account, and you aren't a family organiser in family sharing (if you are then you need to look at the family member accounts) ? If it doesn't show on your account(s) contact your card issuer.
If you can find it on an account, and you nor anybody else did it, then change your account's password (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html
Charge on credit card but not in purchases