I have try everything to get my old Apple ID off my app. I can't update my apps cause it has wrong email! What can I do? (iPad Air)

how can I get my old email off my app? I have done everything that has been suggested.

im at my last nerve. (I pad air)

iPad Air, iOS 9.3.1

Posted on May 2, 2016 4:04 PM

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8 replies

May 2, 2016 4:24 PM in response to Red from idaho

I Think that what Niel means is that if your apps are still associated with an old Apple ID - you should delete them and purchase them again with the new ID. However, this is only necessary if you created a new Apple ID. If you changed the Apple ID because you got a new email address, the old apps should still be associated with that ID,


Can you expound in complete sentences with details, please?

May 2, 2016 5:03 PM in response to Demo

Thank you Demo. I understand what Niel was trying to explain. I'm not that good when it comes to setting all that.

SO bear with me. Alright so if that's the case how would I know if any of my apps with old email? I really don't think any are. But how

can I check? The problem is when I try to update my apps. It shows my old email. I did everything they Suggested.

put in my email address but then it requires me to get new password. I even went and made sure my email was the same in other things. But still won't work. I don't know what to do.

May 2, 2016 5:35 PM in response to Red from idaho

There is a difference between creating a new Apple ID and changing an Apple ID. If you got a new email address, you don't have to create a new Apple ID, you just have to update the ID to reflect the new email address. This explains how to change your Apple ID.

Change your Apple ID - Apple Support

Change your Apple ID - Apple Support


If you simply changed the ID, you should be able to update the apps using the updated ID. You should follow all of the steps in this support article.

What to do after you change your Apple ID email address or password - Apple Support


If you created an entirely new Apple ID, then you will not be able to update the apps that you bought with the old ID because purchases are always tied to the ID that was used to make the purchase.


Did you change your ID or create a new one?

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I have try everything to get my old Apple ID off my app. I can't update my apps cause it has wrong email! What can I do? (iPad Air)

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