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Help: Windows 10 will not recognize my iPod.

I just got a new desktop computer with Windows 10.

I have not had a computer to update my 160GB iPod since my MacBook Pro six months ago.

When I connect my IPod to my new computer, it says "USB device not recognized" and that because there is a malfunction, Windows will not recognize it.

Downloading iTunes was the first thing I did when I got connected to the internet and it is the most up to date iTunes version.

On my iPod if i go to Settings > About it says Version 2.0.4 Mac.

Would it have anything to do with going from a Mac to Windows?

If so, would I have to restore my iPod before it will recognize it?

That is my best guess.

Any suggestions and help is much appreciated!

Posted on May 2, 2016 3:48 PM

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Posted on May 2, 2016 5:16 PM

I downloaded an application that needed to restart the computer in order to use it.

My iPod was connected when it restarted and when it powered back on, my iPod connected.

Not sure what happened, but it works now.

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Help: Windows 10 will not recognize my iPod.

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